Start 11

Hello,
Sorry to hear you are having issues. Need more information on your system and issue.

1. Windows 10/11 full version and OS Build number. Please use Winver.exe.
2. Start11 full version number.
3. Screenshot of your "Favorites link" so we know which area and which Start panel style you're using and referring to.

Thank you.
Basj,
Stardock Community Assistant.

Windows 11 - Ver 23H2 - Build 22631.4169

Start 11 v2.11

Great, below, is what I see on my system with Favorites added. And it work without issue.

Please check if on your system you can get to your Favorites folder.

Thank you,

Basj,
Stardock Community Assistant

When I hold my cursor over 'Favourites' I get a greyed out box which say 'Access Denied'

I can only access my favourites folder using file explorer.

Please try this, do backup setting to a file. Uninstall Start11, choose remove setting, reboot system as soon as uninstall done. Re-download Start11 v2.11 again from you account download page: https://store.stardock.com/myaccount/products. Install it, reboot immediately again after installation done. Once that done, before doing Restore setting from your saved backup. Just try add Favorites again to your Modern style start menu. And see the issue still there. If it is working you can proceed in restore backup setting. Report back.

Thank you,

Basj,
Stardock Community Assistant

No joy - still access denied

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

'Favorites' (a Windows item, not Start11) does not resolve to what you likely think it does, its for legacy (IE) browser items that may not be accessible if you have disabled IE (yes, its that old). 

Sean Drohan
Stardock Product Lifecycle Manager

Okay, thanks.