Periodically losing license key

from Stardock Forums

I purchased Object Desktop in January of 2023 and have been using Multiplicity, Deskscapes, Start 11, and Fences. It seems like my registration for Deskscapes and Start 11 becomes deactivated periodically when I log into my desktop, and I have to fish out my registration key from the e-mail to re-register it.

I'm curious if this is a common bug in those applications, or if there is something in my system that could be causing the apps to lose their license information. It is a pain to have to re-register those apps (particularly Start 11, as it blocks my start menu until I re-register).

object desktop
7,482 views 1 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. No, its not a bug on the applications, but, it is known that this usually happen due to some other application that keep deleting the activation files. Do you have EaseUS Clean Genius on your system, or anything similar to it where it periodically do its cleaning and delete off the activation signature files.

Refer here: https://forums.stardock.com/523986

Thank you.
Basj,
Stardock Community Assistant.