App Bought But No Longer Works

March of 2022 I purchased a key for Object Desktop. I was having issues installing it and contacted support. I was given a list of solutions to try. Had to abandon troubleshooting due to life events. Fast forward to now. I just tried registering Object Desktop with my registration key and it failed. When I login to Stardock it shows my purchase receipt and links to download the software and the key! Why isn't it working????

2,891 views 3 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. But, look like you subscription for Object Desktop has expired. Did you renewed you subscription recently? If not, that is the reason you can not able to download any installer files from your account.

Please refer here for details about Object Desktop: https://support.stardock.com/space/SHC/1496285185/What+is+an+Object+Desktop+%26+Subscription+Software

Thank you.
Basj,
Stardock Community Assistant.

Reply #2 Top

Hi, meaning if I purchase Object Desktop 1 Year Subscription  , is it after the 1 year will not be able to use it or I still can use but will not receive updates or new version? 

Reply #3 Top

Quoting Advisernet, reply 2

Hi, meaning if I purchase Object Desktop 1 Year Subscription  , is it after the 1 year will not be able to use it or I still can use but will not receive updates or new version? 

Hello,

Please refer here for your question: https://support.stardock.com/space/SHC/1496285185/What+is+an+Object+Desktop+&+Subscription+Software.

Thank you,

Basj,
Stardock Community Assistant