Help! It's dead.......!

from WinCustomize Forums

My optical mouse appears to have died... I started the puter this morning and had no light on my mouse or movement of my cursor. Does anyone know if this is a common occurrence with the Microsoft Intellimouse Explorer? Do I have to buy a new one, or could it be something other than the mouse itself? Any suggestions are welcome.

(The mouse is approx. 3 years old, is connected via USB, and has only been dropped once...

11,202 views 58 replies
Reply #1 from WinCustomize Forums Top
It might be the USB port, have you tried plugging anything else into that port, or tried your mouse in another port, or even another computer?
Reply #2 from WinCustomize Forums Top

Good thinking Batman!! I will try that.... Thank you........

NEXT!.......

Ashes of the Singularity II
Reply #3 from WinCustomize Forums Top
BoXXi I don't know if your mouse is similar to mine or not, but mine is the same as your description except mine also takes 2 "AAA" batteries underneath where the optical light is.
Reply #4 from WinCustomize Forums Top

No battery compartment visible anywhere...... I think it takes power directly from the computer via the USB.

NEXT!.....

Reply #5 from WinCustomize Forums Top
@ Hy.

is it a wireless mouse?
Reply #6 from WinCustomize Forums Top
Try restarting the computer.
Reply #7 from WinCustomize Forums Top
Call Ibrahim Jones, Funeral Directors



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Reply #8 from WinCustomize Forums Top
Use a USB adapter and plug it into the Mobo mouse port.



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Reply #9 from WinCustomize Forums Top

yrag... you mean the PS2 port?

Styl: it's not cordless.....

lalfonsob: I tried that.....

Reply #10 from WinCustomize Forums Top
Ah, buy a new one then, 3 years, lets see, I replace my batteries of my cordless mouse about every 3 weeks so you still won't make any lose in buying a new one
Reply #11 from WinCustomize Forums Top

Damn! I don't want to buy a new one! I like this one.  Someone said it may be a mouse software problem, would it be worth running the installation disk again?

 

Reply #12 from WinCustomize Forums Top
Yes


...make sure your 'puter is off when you plug into the mouse port




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[Message Edited]
Reply #13 from WinCustomize Forums Top
O.K. Gary, I will try that.... I guess if it doesn't light up when it's in the PS2 port, then I can probably assume it's beyond help?
Reply #14 from WinCustomize Forums Top
Probably...sad, but true



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Reply #15 from WinCustomize Forums Top
o.k..... gonna shut down and give it a try....... back soon.....
Reply #16 from WinCustomize Forums Top
is it a wireless mouse?


My Bad How embarrasing

*Note to self: Read more thoroughly before opening my big mouth*
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Reply #17 from WinCustomize Forums Top
Junk it...and go get a wireless optical mouse, battery charger and some Rechargable NIMH batteries...



Reply #18 from WinCustomize Forums Top
wait. mine does this often. go into the device manager. go to the usb devices. right click on the main one in there and do the scan for hardware changes
[Message Edited]
Reply #19 from WinCustomize Forums Top
Junk it...and go get a wireless optical mouse, battery charger and some Rechargable NIMH batteries...


definitely.. I have the Logitech MX500 and it's fantastic! I'll never give mine up.

Good Luck!
Reply #20 from WinCustomize Forums Top
right click


won't that be difficult if the mouse isn't working?
Reply #21 from WinCustomize Forums Top
yes well wasn't thinking. I have a touchpad on my laptop. anyway find a way to scan for hardware changes on your usb in device manager
Reply #22 from WinCustomize Forums Top
wait. mine does this often. go into the device manager. go to the usb devices. right click on the main one in there and do the scan for hardware changes



Sounds a bit like: Error, keyboard not found. Press F1 to continue
Reply #23 from WinCustomize Forums Top
O.K. Plugged mouse into P/S2 port.....works fine!!  So, do I have a problem with that USB port? I don't have another free USB port, so maybe I need to get a hub. (I have four USB ports in total..... Printer, scanner, webcam, mouse.)
Reply #24 from WinCustomize Forums Top
Travis: When I did the scan, nothing happened, it just added another entry called "USB root" to the bottom of the list.
Reply #25 from WinCustomize Forums Top
Bryan - Just leave it on that...works the same. Sometimes the USB ports get a little strange, but then, what doesn't.



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