I can't find the game
I used the code to get the playtest game which succeeded, but I can't find it anywhere at all, what can I do?
I used the code to get the playtest game which succeeded, but I can't find it anywhere at all, what can I do?
Hello! The full game is now released, and therefore the playtest has been removed, you should be able to launch the full game from your library at this time
i just purchased the newly released full game once I received the email that it was now available. i received the product receipt/serial number but was NOT given the option to download the game. where do I go for that?
I received the "Your Product Keys" email after looking in my Trash/Spam folder, which brings me to Steam despite ordering directly through Stardock after clicking the link in the email. Once I sign into Steam I do NOT see the game anywhere in my library. I should have purchased it directly through Steam to begin with. Really disappointing. Unpolished release. This should not happen. On my Stardock page I still have download links to every purchase I made going back years... but not for this game. Why does the download link direct me to Steam where it's not even in my library?
I received the same email, but there's a "Manage your orders" link - I click on that and the page asks for my email, which I give it, click "Continue" and when I get the email it has a link "Click here to manage your orders". Ok. FOllow the link and we're back to the request for my email address.
Direct order seems to have been a mistake - I thought that maybe the dev got more money from direct sales...
Figured it out: activate the key they sent you in your Steam account. I won't detail how I got there, but it was as frustrating as my last port, but now I have the game!
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