Reply #1 Top

Do you already have Object Desktop under your account? Try this log off your user account and try again.

Thank you,

Basj,
Stardock Community Assistant

Reply #2 Top

I have not purchased before, this is my first attempt to purchase your product. I cleared the browser cache and re-logged into my account via Steam.

Reply #3 Top

No, I mean logoff/sign out your Stardock account. Not sure why, I too sometimes see this. Usually sign out or use different browser that don't auto login into Stardock account resolved this issue for me.

Thank you,

Basj,
Stardock Community Assistant

Reply #5 Top

There might be an addon or something else in your browsers blocking this. Have you tried a private/incognito window in your browser(s)?

In Google Chrome & Edge: Press Ctrl+Shift+N
In Firefox: Ctrl+Shift+P