New Start11 - and still problems with multi-monitor-setup

from Stardock Forums

Hello,
I use two screens on my pc, sometimes I have a third one connected. 
In the settings it is forced that the start button will be shown on the primary and the secondary monitor. That does work in maybe 25% of the cases. When I start the PC the first time, I only have one start button on one screen. When I restart the PC, sometimes I get the button on both, but often enough I still have only have startbutton on the main screen after restart. I hoped it would be repaired with the new Start11v2, but nope, still broken.  I do not see a second button, but when I click on the place where it should be, it seems that the button is there but invisible, the menu opens as if I have clicked the button on the other screen, the menu with the visible button.

Is it an known bug or can I do sth to fix it? My subscription ended 3 days ago, and I´m absolutely not sure if I will have an abonnement for a software, that doesn´t work like it should for one year, and didn´t do it in a updated version. 

Any ideas how to fix it? And how long does the recurring abonnement every year will last? Maybe I change my pc so I don´t have enough hardware for running this software, can I cancel the subscription after one year (or if I still get only one button in following updates, then it will be maximal one year, but I´m positive, maybe it´s a problem of my monitor setup?)

I really love my special looking setup, but it should work as ist was designed for. 

Thanks for any ideas,

Steph

object desktop
14,194 views 4 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. But, I don't see any other post from you before this one. So, I need to know more.

  1. Windows full version numbers. Please use Winver.exe.
  2. Start11v2 version numbers.
  3. Taskbar setting, top-bottom, autohide turn on?
  4. You on touch capable system?
  5. You have Windowblinds also running in the background?
  6. Any other details on your system. Screenshots might help.

Thank you.
Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Thanks for your answer. I´m not someone who complains very fast, but as the V2 update didn´t do a change I want to know what´s wrong with my setup.

1. Windows 10 Version 22H2 (Build 19045.4046)

2. Version 2.06. Just updated it, and after the restart I have a startbutton on every screen again, but had to change a setting to have them all aligned in the middle of the screens, the update changed it to be on the left. But that was easy to find. Right now it looks like it should, but it can change the next cold start (starting by using the powerbutton, not forcing Windows to restart), it´s not reproduceable.

3. Position is on all screens at the bottom, the Windows settings say autohide is on when in desktopmode, but not in tablet. And there it is set to show the taskbar on every screen too. 

4. Nope, just mouse and keyboard

5. Yes, I´m using it too, actual version is installed

6. Hardware: Ryzen 5 5600, 32GB DDR4 RAM, Radeon RX6600, System on a M2-SSD. The screens are different brands, but with same specifications.

Software in autostart that could maybe have an impact is rainmeter (runs with AIDA64 for displaying my temperatures in my system), but I´m sure the problem existed before I installed that. Antivirus Software is Pandadome

 

I hope I have all informations. 

WindowBlinds - Free yourself of the default settings, customize your desktop.
Reply #3 from Stardock Forums Top

Try this, just as a test, turn off Windowblinds. You can do this by applying "Default theme by Microsoft". Test it couple of hours and see if the missing start button issue appear. Report back.

Thank you,

Basj,
Stardock Community Assistant

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Reply #4 from Stardock Forums Top

With the latest version of start the mistake was very rare, but today again no visible button. So I finally switched back to Default theme and - welcome back, button. Didn´t need a restart, it was directly there. It seems the style I´ve used triggers the problem, sometimes the button graphics will be loaded, sometimes not. Now I´ll try the original style, not the subsets I have made. I must have done sth wrong i think. 

Thanks a lot for the solution.