DeskScapes 11 Dreams do not animate.
Stardock Forums
Issue: DeskScapes 11 Dreams do not animate on my copy of Windows 11.
My previous versions of DeskScapes came directly from StarDock, but I bought/installed the current version from Steam.
Steps so far:
1) Adding Codecs
I updated codecs via K-Lite Codec Pack Mega, because that allowed DeskScapes to animate when I used older versions of Windows. This did not fix the problem this time though.
https://codecguide.com/download_k-lite_codec_pack_mega.htm
2) Purge
-- I ran the purge as Administrator, then
-- I uninstalled DeskScapes via Steam, then
-- I reinstalled DeskScapes via Steam.
This did not help.
https://support.stardock.com/space/SHC/1349320730/Start+Menu+purging+and+re-installing
3) I installed Steam and DeskScapes 11 into a clean Windows 11 sandbox. The Dreams did not animate within the sandbox.
4) I used NirSoft InstalledCodec 1.30 to turn off all codecs except for Microsoft’s. This did not help. I then used NirSoft InstalledCodec 1.30 to turn on all of the codecs.
https://www.nirsoft.net/utils/installed_codec.html
Next Steps:
I might downgrade Windows, if I can do so safely. However, if this issue is shared with other Insider Preview users, then it might be migrated to the next retail version of Windows, so you should have a heads-up.
And yes, I am asking for help even though it’s not your policy to support Insider Preview users. Thank you.
Documentation:
I can provide the following documentation, but it was too large to paste into this post:
-- DxDialog output
-- InstalledCodec output
Here is the beginning of DxDialog output. I can provide the rest, and the InstalledCodec output, but they appear to be too large for this field.
------------------
System Information
------------------
Time of this report: 1/19/2024, 13:22:20
Machine name: DESKTOP-7ID1G62
Machine Id: {5A506419-E46C-4AA0-8907-38D6F177CAA1}
Operating System: Windows 11 Pro Insider Preview 64-bit (10.0, Build 26020) (26020.rs_prerelease.231214-1452)
Language: English (Regional Setting: English)
System Manufacturer: Micro-Star International Co., Ltd.
System Model: MS-7B17
BIOS: A.00 (type: UEFI)
Processor: Intel(R) Core(TM) i5-9600K CPU @ 3.70GHz (6 CPUs), ~3.7GHz
Memory: 49152MB RAM
Available OS Memory: 49092MB RAM
Page File: 18813MB used, 37446MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.4.7
DxDiag Version: 10.00.26020.1000 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: NVIDIA GeForce RTX 3060
Manufacturer: NVIDIA
Chip type: NVIDIA GeForce RTX 3060
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_2504&SUBSYS_88181043&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 36674 MB
Dedicated Memory: 12129 MB
Shared Memory: 24545 MB
Current Mode: 2560 x 1440 (32 bit) (165Hz)
HDR Support: Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G2084_NONE_P2020
Color Primaries: Red(0.639648,0.330078), Green(0.299805,0.599609), Blue(0.150391,0.059570), White Point(0.312500,0.329102)
Display Luminance: Min Luminance = 0.010000, Max Luminance = 1499.000000, MaxFullFrameLuminance = 799.000000
Monitor Name: Generic PnP Monitor
Monitor Model: LS32AG55x
Monitor Id: SAM71E4
Native Mode: 2560 x 1440(p) (164.835Hz)
Output Type: Displayport External
Monitor Capabilities: HDR Supported (BT2020RGB BT2020YCC Eotf2084Supported )
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_NONGDI
Advanced Color: AdvancedColorSupported AdvancedColorEnabled
Using DDisplay: No
WCG: Wcg Supported
Active Color Mode: DISPLAYCONFIG_ADVANCED_COLOR_MODE_HDR
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_6724ed3503fdbc2c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_6724ed3503fdbc2c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_6724ed3503fdbc2c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_6724ed3503fdbc2c\nvldumdx.dll
Driver File Version: 31.00.0015.5009 (English)
Driver Version: 31.0.15.5009
DDI Version: 12
Feature Levels: 12_2,12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1,1_0_CORE
Driver Model: WDDM 3.2
Hardware Scheduling: DriverSupportState:Stable Enabled:True
Displayable: Supported
Graphics Preemption: Pixel
Compute Preemption: Dispatch
Miracast: Not Supported by Graphics driver
Detachable GPU: No
Hybrid Graphics GPU: Discrete
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 8/23/2023 6:00:00 PM, 774480 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71E3E-6644-11CF-6260-17A80EC2D235}
Vendor ID: 0x10DE
Device ID: 0x2504
SubSys ID: 0x88181043
Revision ID: 0x00A1
