ANNUAL SUMMER SALE: Up to 50% off select software!

Spam, clickbait... or what?

https://www.stardock.net/clickemail/t/MzkzMDAtNWMwaWtTUHRQWkhYOVNrZEhNY05LMEI3YVFETlpnYlRAbWFpbC5zdGFyZG9jay5uZXQ=/aHR0cDovL3d3dy5zdGFyZG9jay5jb20vbWVkaWEvTWFpbGVycy9zdW1tZXJzYWxlL3N1bW1lcnNhbGVfc29mdHdhcmVfanVuZTIwMjMvMDcwMy9pbmRleC5odG1sP2VtYWlsPXR1dHVw
from Stardock Forums

Hello.

I've got this offer in my email today.

I saw that Start 11 is at $2.99 (attachment #1 and 2). Very good deal!

So I thought of buying another 2 licenses. (I already have 3 of them).

Where's the catch? I can't finalize the purchases on that price!!!

On site the offer stands for €3.49 (attachment #3)!

I said Ok, maybe I can "upgrade" at 2.99. No!!! The upgraded license is €4.49, more expensive than the regular one!!!! (attachment #4, 5, 6). WTF??? really?

Even the Steam version is not $2.99!!!

So! My question is: how can I get 2 licenses on price advertised? Thank you.

stardock software
6,731 views 5 replies
Reply #1 from Stardock Forums Top

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #2 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

The mailer is in USD.

Fastspring, the store provider and cart manager, takes into account local taxes and currency exchange rates which can vary the displayed cost greatly.

Sean Drohan
Stardock Product Lifecycle Manager

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Elemental: Reforged
Reply #3 from Stardock Forums Top

Thank you Rohan.

I thought that the mailer may be in another currency.

Still: why is the "upgraded" version more expensive than the "regular" one? It make no sense! The "upgraded" version is for your past paying customers so you can keep them, like a fidelity program, isn't it?

Reply #4 from Stardock Forums Top

Quoting tutupelin, reply 3

Thank you Rohan.

I thought that the mailer may be in another currency.

Still: why is the "upgraded" version more expensive than the "regular" one? It make no sense! The "upgraded" version is for your past paying customers so you can keep them, like a fidelity program, isn't it?

'Upgrade' is not on sale.

Sean Drohan
Stardock Product Lifecycle Manager