My suscription is not working

I want download new skins!

Hi! I need help. please.

Today, I bougth the suscription of Wincustomize for download skins for my computer, but I can't download nothing. My profile is "Pastcostumer". I not understand. How I can download skins of this site?

Thanks.

6,826 views 2 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use the product not receive option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13

Thanks
Basj,
Stardock Community Assistant

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Reply #2 Top

Thank you so much Basj.

I sent a ticket with all the information. I will wait response now.