several new deskscapes will not run due to no decoder

Decoder missing

from Stardock Forums

Most of the new deskscapes don't have decoders to run them.   Trying to navigate Microsoft for updates is pretty much impossible.   Could you please simply add the decoders needed to run your deskscapes to the software and not just 'leave it up to us users to figure out'?   So frustrating.

deskscapes
49,792 views 8 replies
Reply #1 from Stardock Forums Top

Could you specify which ones are causing this?

Anything remotely recent should be using codecs supported by the OS out of the box.

Reply #2 from Stardock Forums Top

Many users who have encountered issues with video playback or running Deskscape Dreams, have solved their problems by installing the K-Lite Codec Pack. It's widely used and considered a safe download by the vast majority of users. I have used it myself for more than a decade. You can find it here: https://codecguide.com/download_k-lite_codec_pack_mega.htm

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Reply #3 from WinCustomize Forums Top

You might also try clicking on DS settings then settings again and follow the screenshot 

you have 3 options you can change that will help , try all 3 and see if one of the other options works

better for you .

Reply #4 from Stardock Forums Top

Some of the latest from Cybersober come to mind

Reply #6 from Stardock Forums Top

Quoting bcasner, reply 5

Thank you!
Can you please share with us what solved your issue, so we can share that with others in the future? Thank you!

Reply #8 from Stardock Forums Top

Thank you, bcasner. Good to know you got it solved!