Dual Monitor Problem

from Stardock Forums

When I have the primary monitor on my video card and the secondary monitor on the onboard graphics(Intel I7-12700k) I get a corrupted  desktop in many of the themes on the secondary monitor. I can see the deskscape theme on the secondary monitor, but its doesn't look right and all the colors are off. If I unplug the secondary monitor from onboard graphics and hook it into the video card it then will work fine on the secondary screen. Any ideas how to fix this?

deskscapes
14,895 views 20 replies
Reply #2 from Stardock Forums Top

Red Car

When I have both the primary and secondary monitor set to the same image it displays correctly. When I have different primary and secondary images is when this problem occurs.

CursorFX - Customize your Windows cursor
Reply #3 from Stardock Forums Top

Here is skull island on the secondary screen with the Aflyingtree on the primary monitor(static images). 

Reply #5 from Stardock Forums Top
Need to know:
  1. Exact Version of Windows: The exact version of Windows can be obtained by running Winver.exe from a search. Posting an image of that would be sufficient.
  2. Also, need to know your Deskscape version numbers.

Thank you,

Basj,
Stardock Community Assistant

Reply #6 from Stardock Forums Top

I have a 1920x1280 secondary monitor and a 3440x1440 primary monitor.

I have windows 11 Version 22H2(Os Build 22621.1702)

Deskscape Version 11 Beta 5

 

 

Reply #7 from Stardock Forums Top

I have windows 11 Version 22H2(Os Build 22621.1702)

Deskscape Version 11 Beta 5

Reply #8 from Stardock Forums Top

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #9 from Stardock Forums Top

Please run DXDiag.exe and post the result here.

Thank you,

Basj,
Stardock Community Assistant

Reply #10 from Stardock Forums Top

Its says no problems found. There is a file I saved with the results, but it is a very long page of text. Do you want that too?

Reply #12 from Stardock Forums Top

By the way I don't have the problem when Windows sets my backgrounds on two screens.

Reply #13 from Stardock Forums Top

Thank you for your replies. I have forward them to support. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #14 from Stardock Forums Top

Quoting rod384, reply 10

Its says no problems found. There is a file I saved with the results, but it is a very long page of text. Do you want that too?

Yes, please. Copy paste it here or if you not comfortable posting it here. You can send it to me via PM.

Thank you,

Basj,
Stardock Community Assistant

Reply #16 from Stardock Forums Top

Thank you. I forwarded the report to Support for them to review it.

Basj,
Stardock Community Assistant

Reply #17 from Stardock Forums Top

This is a desktop PC or laptop?

Sean Drohan
Stardock Product Lifecycle Manager

Reply #19 from Stardock Forums Top

Quoting rod384, reply 18

Desktop, Asrock Z690 Steel Legend and I7-12700k with a MSI 3080.

 

I want to test this but we have nothing here that matches your setup - integrated graphics onboard for a PC being the kicker. 

Sean Drohan
Stardock Product Lifecycle Manager

 

Reply #20 from Stardock Forums Top

Alright.  I have a 34 inch monitor with the 10.5 sitting underneath it. I have a 14 inch monitor being shipped that will also sit under the 34" monitor so I will have a triple monitor setup. I was getting the extra 2 monitors off the 3080 graphics card for gaming reasons, let integrated graphics handle the extra displays. I will let you know if there is a change when I add the 3rd monitor, I will test that. But right now I am letting windows handle the monitors, which is working OK.