Stardock Forums
Hello,
I can't get the upgrade discount and keep getting error messages: you do not qualify for upgrade pricing at this time
Hello,
Sorry to hear you are having issues. If you have purchased Groupy before and facing this issue, please raise support ticket using the link below, use "ask a question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.
https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13
Thanks
Basj,
Stardock Community Assistant
I ran into the same problem when in FireFox. But when I tried in Chrome, it worked and reported I was qualifed for the upgrade.
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