Crashes after each game on IOS 16.1

Somehow I have no progress anymore on my iPhone with IOS16, although I have been playing for years. So, trying to start over, it crashes after each game finishes. I never progress in level even as I beat each match with 65 points or above. So, I never have any abilities besides canon for the cards. Sort of a boring game.

I feel like if it didn't crash, it would level me up and unlock the other features.

Also crashes on my ipad with IPadOS 16.1 after each game, but thankfully it didn't delete my alternate progress there.

It didn't crash before after each game on either device with older OS.

44,514 views 12 replies
Reply #1 Top

Just coming here to report the same thing. I submitted the below two support requests via the game, but I'm reposting them here in the event it gets any traction.

 

Support Request 1:

(submitted 11/6/22)


Hi there,

Just curious if Dead Man’s Draw is going to see any updates. (Figured it can’t hurt to ask). I fired it up again after a bit, and it’s crashing as soon as a round completes.

Fun game, nonetheless.


Thanks!


Diagnostic Info:
Version: 1.24
Build: 252
Device: iPad8,12
iOS Version: 16.1
Level: 18
Gold: 2510
Tournaments Unlocked: 18

 



 

Support Request 2:

(submitted 11/7/22)


Hi there,

I sent an email report over the weekend. Afterwards, I deleted the app and re-downloaded it from the App Store. It still crashes after a round is completed, but the new symptoms are: only the Cannon (remove card from opponent) ability works now. All other cards just play without abilities.

(Y‘know…just in case it makes a difference, if you’re troubleshooting.)

Cheers!
Kevin

Diagnostic Info:
Version: 1.24
Build: 252
Device: iPad8,12
iOS Version: 16.1
Level: 0
Gold: 600
Tournaments Unlocked: 2


 

I didn't realize until this morning (11/14/22) that the reply email from Stardock included this:

Thank you for contacting Stardock.

At this time, no ticket was created. Please review the information below to address any issue you have and how to place a ticket if it does not help you resolve it.

I'm hoping since Dead Man's Draw seems to still be available for sale in the App Store, that there is some sort of support for it. Please advise if otherwise.

 

Thanks!

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Reply #2 Top

hi

Reporting the crashing of Dead Man’s Draw on IOS 16 .Can play a game then on reaching the end win/ lose screen game crashes .Also no card utility actions apart from canon

please fix if possible.

 

Also i see this reported back in November so why is the app still on app store and requesting in app purchases????

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Reply #3 Top

I know it doesn’t seem like a problem as instead of taking an email and turning into a ticket, you’d rather auto return an issue and ignore it, can you please fix Dead Man’s draw with the close after every match issue?

I’ve restarted it, uninstalled and reinstalled, restarted the game and iPad, updated my iOS, restored purchases and all I’ve gotten is the same issue and lost progress from around level 19 or higher.  
I love the game but not the lazy response to trying to fix it for the people who want to play

PLEASE FIX THE ISSUE OF IT CLOSING AFTER EVERY MATCH!

thank you 

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Reply #4 Top

I have the same issue with Dead Man's Draw in my iPAD. "Can play a game then on reaching the end win/ lose screen game crashes. This causes no levels progress, so no card utility actions apart from canon"

Reply #5 Top

Hello guys,

 

thanks for letting us know about this issue. I will let the team know for further investigation.

Reply #6 Top

Looks like ios is abandonware… even with new Kickstarter card edition. May have to cancel my pledge and certain not to look at other stardock offerings… sad 

Reply #7 Top

Was coming here to post about this - and how this is still an issue. Considering Zabik said he'd let the team know - and this was in 2024 (1.5 years ago) - I am assuming it's a safe bet there's no effort to update Dead Man's Hand on iOS?

It's funny, because I really enjoyed the game - and was googling about it (to see if others were reporting an issue) - and stumbled upon the physical card edition which I almost bought till I saw this thread which made me hesitate.

Reply #10 Top

Hello guys, I appreciate your passion for the game. I cannot disclose any timelines for a possible fix, but seeing you active here, does create additional leverage in tasks prioritization. 

Thank you for taking your time, to leave a message here! I will convey the situation further up :)

Reply #11 Top

Zabik, you’re welcome!

It is a great solo game on older ios systems. Really deserves a upgrade and then you can actually again charge for it 😊

Best,

John