Press Any Key to Start

October 28, 2022 5:20 AM from

System:

Windows 11 Pro 64-bit (10.0, Build 22621)

i7-12700K

32GB DDR4 RAM

RTX 3070 Ti

I launch the game through the epic launcher and get the first splash screen to press any key to start. This screen comes complete with audio, but no amount of keyboard or mouse pressing does anything. No crashes evident in event viewer. When I force close the application, I do get the option to provide details regarding what I was doing (or rather not doing) at the time.

I've tried launching in both online and offline mode. I have confirmed that I am logged into the correct epic account and that the game IS shown as purchased for said account. Below is a copy paste from one of the logs located in documents/sins2../logs

[09:15:06.9731338][ 4200][ log_file] Opened log file. path='C:\Users\Joseph\Documents\sins2_pre_alpha\logs\sins2_log_18852.txt'. Will be 'C:\Users\Joseph\Documents\sins2_pre_alpha\logs\sins2_log_[2022-10-28][09-15-06]_18852.txt' on exit.

[09:15:06.9731836][ 4200][ app] Register and Load all settings...

[09:15:06.9732943][ 4200][ setting_repository] Loading settings from 'C:\Users\Joseph\Documents\sins2_pre_alpha\settings\settings.json

[09:15:06.9735277][ 4200][ window] Refreshing window areas (dpi changed) : root

[09:15:06.9735480][ 4200][ window] Refreshing window areas (dpi changed) : root

[09:15:06.9737199][ 4200][ setting_repository] Loading setting-versions from 'C:\Users\Joseph\Documents\sins2_pre_alpha\settings\settings.versions.json

[09:15:06.9740480][ 4200][win32_directory_change_watcher] Watching directory for changes. path='C:\Users\Joseph\Documents\sins2_pre_alpha\settings' is_recursive=false

[09:15:06.9742578][ 260][ set_current_thread_name] Setting thread [260] name to 'directory_change_watcher'.

[09:15:06.9897342][ 4200][ d3d11_rendering_system] WM_SIZE. wparam=SIZE_RESTORED

[09:15:06.9986102][ 4200][ dpi_manager] DPI changed : { 0 (0%) } -> { 96 (100%) }

[09:15:06.9986409][ 4200][ window] Refreshing window areas (dpi changed) : root

[09:15:06.9987526][ 4200][ modding_system] Setup modding. mods_root_path='C:\Users\Joseph\Documents\sins2_pre_alpha\mods'

[09:15:06.9988484][ 4200][ modding_system] Refreshing discovered mods. Looking in 'C:\Users\Joseph\Documents\sins2_pre_alpha\mods'

[09:15:06.9989129][ 4200][ modding_system] Loading enabled mods from 'C:\Users\Joseph\Documents\sins2_pre_alpha\mods\enabled_mods.json'

[09:15:06.9989286][ 4200][ modding_system] Enabled mods file not found. No mods enabled : 'C:\Users\Joseph\Documents\sins2_pre_alpha\mods\enabled_mods.json'

[09:15:06.9989356][ 4200][ resource_system] Set resource providers : [C:\Program Files\Epic Games\SinsIITesting]

[09:15:06.9989685][ 4200][win32_directory_change_watcher] Watching directory for changes. path='C:\Program Files\Epic Games\SinsIITesting\localized_text' is_recursive=false

[09:15:06.9990131][ 4200][ localized_text_factory] Loading localized_text 'C:\Program Files\Epic Games\SinsIITesting\localized_text\core_en.localized_text'

[09:15:06.9990929][ 14932][ set_current_thread_name] Setting thread [14932] name to 'directory_change_watcher'.

[09:15:07.0010358][ 4200][win32_directory_change_watcher] Watching directory for changes. path='C:\Program Files\Epic Games\SinsIITesting\colors' is_recursive=false

[09:15:07.0011912][ 7804][ set_current_thread_name] Setting thread [7804] name to 'directory_change_watcher'.

[09:15:07.0073282][ 4200][eos_online_service_provider] Creating platform. product_id=2436d0ec24e044f896f277cdd635822c , sandbox_id=24285307a56445f1bc5d546df7af3025

[09:15:07.0073745][ 4200][eos_online_service_provider] [LogEOS] [Boot] EOSSDK Version 1.15.1-20662730 booting at 2022-10-28T09:15:07.006Z using C

[09:15:07.0075145][ 4200][eos_online_service_provider] [LogEOS] [Boot] EOSSDK Platform Properties [OS=Windows/10.0.22621.1.64bit, ClientId=xyza7891PK9dy10EgDaDs8j0QS6FKlCL, ProductId=2436d0ec24e044f896f277cdd635822c, SandboxId=24285307a56445f1bc5d546df7af3025, DeploymentId=6a84be7cac2a411babef8aed08ea30f6, ProductName=serval, ProductVersion=1, IsServer=false, Flags=None]

[09:15:07.0076103][ 4200][eos_online_service_provider] [LogEOSAnalytics] Start Session (User: ...)

[09:15:07.0077877][ 4200][eos_online_service_provider] [LogEOSOverlay] OverlayPath registry key found in HKCU

[09:15:07.0927181][ 4200][eos_online_service_provider] [LogEOSOverlay] Overlay library loaded, version ++EOSSDK+Release-Overlay-CL-21323361

[09:15:07.0927488][ 4200][eos_online_service_provider] [LogEOSOverlay] Beginning dxgi factory detour

[09:15:07.0927554][ 4200][eos_online_service_provider] [LogEOSOverlay] Factory detour complete

[09:15:07.0927607][ 4200][eos_online_service_provider] [LogEOSOverlay] Beginning swap chain detour

[09:15:07.0928388][ 4200][eos_online_service_provider] [LogEOSOverlay] Attempting to create swap chain using D3D11

[09:15:07.0928459][ 4200][eos_online_service_provider] [LogEOSOverlay] Successfully created swap chain using D3D11 with feature level b000

[09:15:07.0928510][ 4200][eos_online_service_provider] [LogEOSOverlay] Swapchain detour complete

[09:15:07.0929109][ 4200][eos_online_service_provider] [LogEOSOverlay] Overlay loaded and initialized

[09:15:07.0931173][ 4200][eos_online_service_provider] [LogEOSUI] WARNING: Hot key event ignored because there are no known users.

[09:15:07.1001725][ 4200][eos_online_service_provider] [LogEOSAntiCheat] [AntiCheatClient] Anti-cheat client not available. Verify that the game was started using the anti-cheat bootstrapper if you intend to use it.

[09:15:07.1003738][ 4200][ d3d11_rendering_system] Setup d3d11_rendering_system

[09:15:07.1004454][ 7856][ set_current_thread_name] Setting thread [7856] name to 'ico_client'.

[09:15:07.1566868][ 4200][ d3d11_rendering_system] D3D11CreateDevice succeeded. feature_level=D3D_FEATURE_LEVEL_11_1

[09:15:07.1600874][ 4200][ d3d11_rendering_system] Create swap chain succeeded. width=2560 height=1440

[09:15:07.1601458][ 4200][win32_directory_change_watcher] Watching directory for changes. path='C:\Program Files\Epic Games\SinsIITesting\shaders' is_recursive=false

[09:15:07.1602691][ 9520][ set_current_thread_name] Setting thread [9520] name to 'directory_change_watcher'.

[09:15:07.1651698][ 4200][ steam_networking] Initialized low level socket/threading support.

[09:15:07.1652412][ 4200][ fmod_sound_system] Initialized FMOD. Version=131073

[09:15:07.4854338][ 4200][eos_online_service_provider] [LogEOSOverlay] Probing swap chain to determine device version

[09:15:07.4854793][ 4200][eos_online_service_provider] [LogEOSOverlay] Probe complete, determined: D3D11

[09:15:07.4860775][ 4200][eos_online_service_provider] [LogEOSOverlay] Window subclass attached to 00000000001404E8

[09:15:07.4860974][ 4200][eos_online_service_provider] [LogEOSOverlay] Creating overlay widget manager

[09:15:07.5219079][ 4200][eos_online_service_provider] [LogEOSOverlay] Overlay ready. Firing 2 OnReady handlers

[09:15:07.5362138][ 4200][win32_directory_change_watcher] Watching directory for changes. path='C:\Program Files\Epic Games\SinsIITesting\cursors' is_recursive=false

[09:15:07.5363638][ 6328][ set_current_thread_name] Setting thread [6328] name to 'directory_change_watcher'.

[09:15:07.5424696][ 4200][win32_directory_change_watcher] Watching directory for changes. path='C:\Program Files\Epic Games\SinsIITesting\uniforms' is_recursive=false

[09:15:07.5425894][ 10876][ set_current_thread_name] Setting thread [10876] name to 'directory_change_watcher'.

[09:15:07.5441765][ 4200][win32_directory_change_watcher] Watching directory for changes. path='C:\Program Files\Epic Games\SinsIITesting\textures' is_recursive=false

[09:15:07.5442785][ 2308][ set_current_thread_name] Setting thread [2308] name to 'directory_change_watcher'.

[09:15:07.5444034][ 4200][win32_directory_change_watcher] Watching directory for changes. path='C:\Program Files\Epic Games\SinsIITesting\brushes' is_recursive=false

[09:15:07.5444939][ 14856][ set_current_thread_name] Setting thread [14856] name to 'directory_change_watcher'.

[09:15:07.5466712][ 4200][ freetype_font_face] Font doesn't support kerning. path='C:\Program Files\Epic Games\SinsIITesting\fonts\TTSupermolotNeue-DemiBold.ttf'

[09:15:07.5473304][ 4200][ freetype_font_face] Font doesn't support kerning. path='C:\Program Files\Epic Games\SinsIITesting\fonts\TTSupermolotNeue-CondMed.ttf'

[09:15:07.5884742][ 4200][win32_directory_change_watcher] Watching directory for changes. path='C:\Program Files\Epic Games\SinsIITesting\death_sequences' is_recursive=false

[09:15:07.5886888][ 14328][ set_current_thread_name] Setting thread [14328] name to 'directory_change_watcher'.

[09:15:07.5899349][ 4200][ user_state] Setting user_state account_id : PN{ee2437da6169efde}

[09:15:07.5900528][ 4200][win32_directory_change_watcher] Watching directory for changes. path='C:\Program Files\Epic Games\SinsIITesting\gui' is_recursive=false

[09:15:07.5901661][ 12092][ set_current_thread_name] Setting thread [12092] name to 'directory_change_watcher'.

[09:15:07.5964215][ 4200][ freetype_font_face] Font doesn't support kerning. path='C:\Program Files\Epic Games\SinsIITesting\fonts\TTSupermolotNeue-CondRegular.ttf'

[09:15:07.5971776][ 4200][ freetype_font_face] Font doesn't support kerning. path='C:\Program Files\Epic Games\SinsIITesting\fonts\TTSupermolotNeue-CondMed.ttf'

[09:15:07.5989682][ 4200][ freetype_font_face] Font doesn't support kerning. path='C:\Program Files\Epic Games\SinsIITesting\fonts\TTSupermolotNeue-ExpRegular.ttf'

[09:15:07.6000951][ 4200][ freetype_font_face] Font doesn't support kerning. path='C:\Program Files\Epic Games\SinsIITesting\fonts\TTSupermolotNeue-ExpRegular.ttf'

[09:15:07.6064252][ 4200][ freetype_font_face] Font doesn't support kerning. path='C:\Program Files\Epic Games\SinsIITesting\fonts\TTSupermolotNeue-ExpRegular.ttf'

[09:15:07.6077451][ 4200][ freetype_font_face] Font doesn't support kerning. path='C:\Program Files\Epic Games\SinsIITesting\fonts\TTSupermolotNeue-CondRegular.ttf'

[09:15:07.6087954][ 4200][ freetype_font_face] Font doesn't support kerning. path='C:\Program Files\Epic Games\SinsIITesting\fonts\TTSupermolotNeue-CondRegular.ttf'

[09:15:07.6118700][ 4200][ freetype_font_face] Font doesn't support kerning. path='C:\Program Files\Epic Games\SinsIITesting\fonts\TTSupermolotNeue-CondRegular.ttf'

[09:15:07.6128419][ 4200][ freetype_font_face] Font doesn't support kerning. path='C:\Program Files\Epic Games\SinsIITesting\fonts\TTSupermolotNeue-ExpRegular.ttf'

[09:15:07.6134336][ 4200][ freetype_font_face] Font doesn't support kerning. path='C:\Program Files\Epic Games\SinsIITesting\fonts\TTSupermolotNeue-CondRegular.ttf'

[09:15:07.6144975][ 4200][ freetype_font_face] Font doesn't support kerning. path='C:\Program Files\Epic Games\SinsIITesting\fonts\TTSupermolotNeue-ExpRegular.ttf'

[09:15:07.6207026][ 18692][ set_current_thread_name] Setting thread [18692] name to 'run_scenario_loader_thread'.

[09:15:07.6207288][ 4200][eos_online_service_provider] Logging into EOS with exchange code : 2125deb07e044c59a543c53833ee91c0

[09:15:07.6207570][ 13152][ set_current_thread_name] Setting thread [13152] name to 'run_scenario_loader_thread'.

[09:15:07.6208098][ 4200][ memory_pool] Allocating memory for pool(particle_effect_bucket:hyperspace_exit). object_size=344 * object_count=200 -> bytes=68800

[09:15:07.6208370][ 4200][ memory_pool] Allocating memory for pool(particle_effect_bucket:level_up). object_size=344 * object_count=20 -> bytes=6880

[09:15:07.6208419][ 4200][ memory_pool] Allocating memory for pool(particle_effect_bucket:death_sequence). object_size=344 * object_count=100 -> bytes=34400

[09:15:07.6208614][ 4200][ memory_pool] Allocating memory for pool(particle_effect_bucket:weapon_muzzle). object_size=344 * object_count=1000 -> bytes=344000

[09:15:07.6209637][ 4200][ memory_pool] Allocating memory for pool(particle_effect_bucket:weapon_projectile_travel). object_size=344 * object_count=1000 -> bytes=344000

[09:15:07.6210654][ 4200][ memory_pool] Allocating memory for pool(particle_effect_bucket:weapon_hit_hull). object_size=344 * object_count=1000 -> bytes=344000

[09:15:07.6211687][ 4200][ memory_pool] Allocating memory for pool(particle_effect_bucket:weapon_hit_shield). object_size=344 * object_count=1000 -> bytes=344000

[09:15:07.6212648][ 4200][ memory_pool] Allocating memory for pool(particle_effect_bucket:action). object_size=344 * object_count=200 -> bytes=68800

[09:15:07.6212875][ 4200][ memory_pool] Allocating memory for pool(beam_effect_bucket:weapon_beam). object_size=328 * object_count=200 -> bytes=65600

[09:15:07.6213483][ 4200][ memory_pool] Allocating memory for pool(particle_effect_bucket:hyperspace_exit). object_size=344 * object_count=200 -> bytes=68800

[09:15:07.6213706][ 4200][ memory_pool] Allocating memory for pool(particle_effect_bucket:level_up). object_size=344 * object_count=20 -> bytes=6880

[09:15:07.6213763][ 4200][ memory_pool] Allocating memory for pool(particle_effect_bucket:death_sequence). object_size=344 * object_count=100 -> bytes=34400

[09:15:07.6213887][ 4200][ memory_pool] Allocating memory for pool(particle_effect_bucket:weapon_muzzle). object_size=344 * object_count=1000 -> bytes=344000

[09:15:07.6214889][ 4200][ memory_pool] Allocating memory for pool(particle_effect_bucket:weapon_projectile_travel). object_size=344 * object_count=1000 -> bytes=344000

[09:15:07.6215912][ 4200][ memory_pool] Allocating memory for pool(particle_effect_bucket:weapon_hit_hull). object_size=344 * object_count=1000 -> bytes=344000

[09:15:07.6216943][ 4200][ memory_pool] Allocating memory for pool(particle_effect_bucket:weapon_hit_shield). object_size=344 * object_count=1000 -> bytes=344000

[09:15:07.6218144][ 4200][ memory_pool] Allocating memory for pool(particle_effect_bucket:action). object_size=344 * object_count=200 -> bytes=68800

[09:15:07.6218403][ 4200][ memory_pool] Allocating memory for pool(beam_effect_bucket:weapon_beam). object_size=328 * object_count=200 -> bytes=65600

[09:15:07.6219404][ 4200][ scenario_content] File 'picture.png' not found in zip(C:\Program Files\Epic Games\SinsIITesting\scenarios\front_end.scenario)

[09:15:07.6220139][ 4200][eos_online_service_provider] EOS_UI_OnDisplaySettingsUpdatedCallback : visible=0 , exclusive_input=0

[09:15:07.6220458][ 4200][eos_online_service_provider] [LogEOS] Updating Platform SDK Config, Time: 0.521650

[09:15:07.6220764][ 2812][ set_current_thread_name] Setting thread [2812] name to 'game_client_loading'.

[09:15:07.6221065][ 2812][ simulation] Setup simulation. random_seed=2263769322880708332

[09:15:07.6221146][ 2812][ simulation_time] Setting simulation current tick. tick=0

[09:15:07.6221749][ 2812][ scenario_content] File 'galaxy_chart.json' not found in zip(C:\Program Files\Epic Games\SinsIITesting\scenarios\front_end.scenario)

[09:15:07.6223006][ 2812][win32_directory_change_watcher] Watching directory for changes. path='C:\Program Files\Epic Games\SinsIITesting\player_colors' is_recursive=false

[09:15:07.6224185][ 2812][win32_directory_change_watcher] Watching directory for changes. path='C:\Program Files\Epic Games\SinsIITesting\player_icons' is_recursive=false

[09:15:07.6224217][ 18984][ set_current_thread_name] Setting thread [18984] name to 'directory_change_watcher'.

[09:15:07.6225181][ 2812][win32_directory_change_watcher] Watching directory for changes. path='C:\Program Files\Epic Games\SinsIITesting\player_portraits' is_recursive=false

[09:15:07.6225396][ 19152][ set_current_thread_name] Setting thread [19152] name to 'directory_change_watcher'.

[09:15:07.6226314][ 17760][ set_current_thread_name] Setting thread [17760] name to 'directory_change_watcher'.

[09:15:07.6232977][ 2812][ player_alliances] Forming 'cease_fire' alliance between <player(scrappers_npc_player)[2] player_index=11> and <player(trader_loyalist_player)[0] player_index=0>.

[09:15:07.6233173][ 2812][ player_alliances] Forming 'synergy' alliance between <player(scrappers_npc_player)[2] player_index=11> and <player(trader_loyalist_player)[0] player_index=0>.

[09:15:07.6233270][ 2812][ player_alliances] Forming 'cease_fire' alliance between <player(guardian_npc_player)[4] player_index=13> and <player(pirate_npc_player)[1] player_index=10>.

[09:15:07.6233356][ 2812][ player_alliances] Forming 'synergy' alliance between <player(guardian_npc_player)[4] player_index=13> and <player(pirate_npc_player)[1] player_index=10>.

[09:15:07.6233442][ 2812][ player_alliances] Forming 'cease_fire' alliance between <player(guardian_npc_player)[4] player_index=13> and <player(scrappers_npc_player)[2] player_index=11>.

[09:15:07.6233878][ 2812][ player_alliances] Forming 'synergy' alliance between <player(guardian_npc_player)[4] player_index=13> and <player(scrappers_npc_player)[2] player_index=11>.

[09:15:07.6233969][ 2812][ player_alliances] Forming 'cease_fire' alliance between <player(guardian_npc_player)[4] player_index=13> and <player(militia_player)[3] player_index=12>.

[09:15:07.6234054][ 2812][ player_alliances] Forming 'synergy' alliance between <player(guardian_npc_player)[4] player_index=13> and <player(militia_player)[3] player_index=12>.

[09:15:07.6258559][ 2812][win32_directory_change_watcher] Watching directory for changes. path='C:\Program Files\Epic Games\SinsIITesting\mesh_materials' is_recursive=false

[09:15:07.6259737][ 3500][ set_current_thread_name] Setting thread [3500] name to 'directory_change_watcher'.

[09:15:07.7131016][ 2812][win32_directory_change_watcher] Watching directory for changes. path='C:\Program Files\Epic Games\SinsIITesting\gravity_well_props' is_recursive=false

[09:15:07.7133062][ 18040][ set_current_thread_name] Setting thread [18040] name to 'directory_change_watcher'.

[09:15:08.1360055][ 4200][eos_online_service_provider] [LogEOS] SDK Config Platform Update Request Successful, Time: 0.933530

[09:15:08.1368568][ 4200][eos_online_service_provider] [LogEOSAnalytics] WARNING: EOS SDK Analytics disabled for route [1].

[09:15:08.1373927][ 4200][eos_online_service_provider] [LogEOS] Updating Product SDK Config, Time: 1.035568

[09:15:08.1467914][ 2812][galaxy_generator_planet_items] Added planet artifact 'culture_bonus_planet_artifact' to '<unit(asteroid_planet)[74]>'

[09:15:08.2218040][ 2812][galaxy_generator_planet_items] Added planet artifact 'research_archive_planet_artifact' to '<unit(oceanic_planet)[163]>'

[09:15:08.2731554][ 2812][galaxy_generator_planet_items] WARNING : no possible planet_bonus for <unit(pirate_base_planet)[382]>.

[09:15:08.3944449][ 2812][ phase_lane_functions] Removing Phase Lane Bad Angle (2,16). Creating (2,10)

[09:15:08.3944736][ 2812][ phase_lane_functions] Removing Phase Lane Bad Angle (281,381). Creating (281,162)

[09:15:08.4115016][ 2812][win32_directory_change_watcher] Watching directory for changes. path='C:\Program Files\Epic Games\SinsIITesting\skyboxes' is_recursive=false

[09:15:08.4116520][ 13016][ set_current_thread_name] Setting thread [13016] name to 'directory_change_watcher'.

[09:15:08.4340786][ 4200][ app_rendering_thread] Starting rendering thread...

[09:15:08.4342076][ 2272][ set_current_thread_name] Setting thread [2272] name to 'app_rendering'.

[09:15:08.4351206][ 2272][ d3d11_mesh_renderer] Building camera_projection buffers ... froxel_size=160

[09:15:08.4390044][ 2272][ d3d11_brush_texture] Creating transient texture for brush : 'C:\Program Files\Epic Games\SinsIITesting\textures\front_end_top_bar_frame.png'

[09:15:08.4413204][ 2272][ d3d11_brush_texture] Creating transient texture for brush : 'C:\Program Files\Epic Games\SinsIITesting\textures\front_end_logo.png'

[09:15:08.4460543][ 2272][ d3d11_brush_texture] Creating transient texture for brush : 'C:\Program Files\Epic Games\SinsIITesting\textures\singleplayer_watermark.png'

[09:15:08.4621470][ 2272][ d3d11_brush_texture] Creating transient texture for brush : 'C:\Program Files\Epic Games\SinsIITesting\textures\fade_line_vertical.png'

[09:15:08.4628834][ 2272][ d3d11_brush_texture] Creating transient texture for brush : 'C:\Program Files\Epic Games\SinsIITesting\textures\fade_line_horizontal.png'

[09:15:08.4635189][ 2272][ d3d11_brush_texture] Creating transient texture for brush : 'C:\Program Files\Epic Games\SinsIITesting\textures\basic_list_selection.png'

[09:15:08.4660396][ 2272][ d3d11_brush_texture] Creating transient texture for brush : 'C:\Program Files\Epic Games\SinsIITesting\textures\load_screen_key_art.png'

[09:15:08.4963505][ 2272][ d3d11_brush_texture] Creating transient texture for brush : 'C:\Program Files\Epic Games\SinsIITesting\textures\title_logo.png'

[09:15:08.4973392][ 2272][ d3d11_brush_texture] Creating transient texture for brush : 'C:\Program Files\Epic Games\SinsIITesting\textures\watermark_no_trans.png'

[09:15:08.4978404][ 2272][ d3d11_brush_texture] Creating transient texture for brush : 'C:\Program Files\Epic Games\SinsIITesting\textures\fmod_logo.png'

[09:15:08.6446626][ 4200][eos_online_service_provider] [LogEOSAnalytics] Start Session (User: ...)

[09:15:08.8483132][ 4200][eos_online_service_provider] [LogEOS] SDK Config Product Update Request Successful, Time: 1.646124

[09:15:08.8507520][ 4200][eos_online_service_provider] [LogEOS] SDK Config Data - Watermark: -934553538

[09:15:08.8507950][ 4200][eos_online_service_provider] [LogEOS] ScheduleNextSDKConfigDataUpdate - Time: 1.646124, Update Interval: 325.684998

[09:15:09.1537738][ 4200][eos_online_service_provider] [LogEOS] WARNING: Error response received from backend. ServiceName=[OAuth], OperationName=[TokenGrantv2], Url=[<Redacted>], HttpStatus=[400], ErrorCode=[errors.com.epicgames.oauth.corrective_action_required], NumericErrorCode=[18206], ErrorMessage=[Corrective action is required to continue.], CorrId=[EOS-AMJ2-lobs02Ny5LEiknGeQ-6OiGGasHS0uFg-f5XSA_tg-A4AH67kjdEeLePQBH7kyoQ]

[09:15:09.1539256][ 4200][eos_online_service_provider] [LogEOSAuth] FTokenGrantRequestTask: Received ResultCode: EOS_Auth_CorrectiveActionRequired

[09:15:09.3550151][ 4200][eos_online_service_provider] [LogEOSAuth] UserAuthGenerated: Received FCorrectiveActionRequired ContinuationUrl=<Redacted> ContinuationToken=<Redacted>

[09:15:09.3550939][ 4200][eos_online_service_provider] [LogEOSAuth] LaunchAccountPortalWithOverlay: Launching with overlay: <Redacted>

[09:15:09.3551767][ 4200][eos_online_service_provider] [LogEOSOverlay] Overlay loading <Redacted> in instance 1867021226704

[09:15:09.4233699][ 4200][ player] Set player victory_state. player_index=0 , victory_state=won with military

[09:15:09.4560602][ 4200][eos_online_service_provider] [LogEOSOverlay] LoadURL result received. [Success=1, BrowserID=1]

[09:15:09.4561439][ 4200][eos_online_service_provider] [LogEOSAuth] FAccountPortalBrowserManager::Login: Load: 0

[09:15:09.4561960][ 4200][eos_online_service_provider] [LogEOSAuth] FAccountPortalBrowserManager::Login: Status: 0

[09:15:09.5578052][ 4200][eos_online_service_provider] EOS_UI_OnDisplaySettingsUpdatedCallback : visible=1 , exclusive_input=1

[09:15:10.8701267][ 4200][eos_online_service_provider] [LogEOSOverlay] Received new texture handle. [Type=0, InstanceId=1867021226704, BrowserId=1, TabId=0, Previous=0000000000000000, New=0000000040001242]

[09:15:11.1762089][ 4200][eos_online_service_provider] [LogEOSAuth] FAccountPortalBrowserManager::Login: Status: 1

[09:15:11.4800422][ 4200][eos_online_service_provider] [LogEOSAuth] FAccountPortalBrowserManager::Login: Status: 0

[09:15:11.4801076][ 4200][eos_online_service_provider] [LogEOSAuth] FAccountPortalBrowserManager::Login: Status: 1

[09:15:11.8835190][ 4200][eos_online_service_provider] [LogEOSAuth] FAccountPortalBrowserManager::Login: Status: 0

[09:15:11.8835566][ 4200][eos_online_service_provider] [LogEOSAuth] FAccountPortalBrowserManager::Login: Status: 1

[09:16:24.5660016][ 4200][win32_directory_change_watcher] Watching directory for changes. path='C:\Program Files\Epic Games\SinsIITesting\effects' is_recursive=false

[09:16:24.5662278][ 17964][ set_current_thread_name] Setting thread [17964] name to 'directory_change_watcher'.

[09:16:28.4231734][ 4200][ player_automation] auto spending ability points for <unit(trader_battle_capital_ship)[643]>

[09:17:04.0636893][ 4200][ phase_lane_functions] Removing Phase Lane Bad Angle (238,338). Creating (238,376)

[09:17:54.2888488][ 4200][eos_online_service_provider] [LogEOSOverlay] Detaching window subclass from 00000000001404E8

[09:17:54.2889386][ 4200][eos_online_service_provider] [LogEOSOverlay] Destroying overlay widget manager

[09:17:54.3052788][ 4200][ app_settings] Syncing app_settings to window_state : mode=VIRTUAL_FULLSCREEN

[09:17:54.3055413][ 4200][ setting_repository] Saving settings to 'C:\Users\Joseph\Documents\sins2_pre_alpha\settings\settings.json'

[09:17:54.3064800][ 4200][ setting_repository] Saving setting-versions to 'C:\Users\Joseph\Documents\sins2_pre_alpha\settings\settings.versions.json'

[09:17:54.3098892][ 4200][ app_rendering_thread] Stopping rendering thread...

[09:17:54.3182789][ 4200][ d3d11_rendering_system] Releasing resources.

[09:17:54.3183066][ 4200][ d3d11_rendering_system] Releasing swap chain buffer dependent resources...

[09:17:54.3192440][ 4200][ d3d11_rendering_system] Releasing device.

[09:17:54.3743210][ 4200][eos_online_service_provider] [LogEOSOverlay] Closing active browser [InstanceId=1867021226704, BrowserId=1, TabId=0]

[09:17:54.3743548][ 4200][eos_online_service_provider] [LogEOSOverlay] Closing browser [InstanceId=1867021226704, BrowserId=1, TabId=0]

[09:17:54.3743605][ 4200][eos_online_service_provider] [LogEOSAuth] FAccountPortalBrowserManager::Login: Status: 3

[09:17:54.3743722][ 4200][eos_online_service_provider] [LogEOSAuth] FAccountPortalBrowserManager::FAccountPortalBrowserStateData::Finish: [Login] Finishing with result: EOS_Canceled

[09:17:54.3743779][ 4200][eos_online_service_provider] [LogEOSAuth] WARNING: LaunchAccountPortalWithOverlay: Canceled because the overlay browser was closed

[09:17:54.3743833][ 4200][eos_online_service_provider] [LogEOSAuth] ERROR: UserAuthGenerated: Account Portal overlay failed: EOS_Canceled

[09:17:54.3743886][ 4200][eos_online_service_provider] [LogEOSAuth] UserAuthGenerated: Received EOS_Canceled

[09:17:54.3744686][ 4200][eos_online_service_provider] EOS_Auth_LoginCallback : result=EOS_Canceled , account_id=<EOS_EpicAccountId:null>

[09:17:54.3744734][ 4200][eos_online_service_provider] Login failed - Error Code: EOS_Canceled

[09:17:54.3761000][ 4200][ win32_stack_trace] StackWalker::OnSymInit : .;C:\Program Files\Epic Games\SinsIITesting;C:\Program Files\Epic Games\SinsIITesting;C:\WINDOWS;C:\WINDOWS\system32;SRV*C:\websymbols*http://msdl.microsoft.com/download/symbols; , 530 , Joseph

[09:17:54.4949207][ 4200][eos_online_service_provider] Epic Game Ownership is unknown. You must start the game when connected to Epic at least once before playing offline. If you believe that you have received this message in error, please view our troubleshooting guide. If the problem persists, please visit our support forums.

sins ii bug reports

14,022 views 16 replies

Reply #1 October 28, 2022 5:56 AM from

Sins2 Forums Top

I also faced this issue, So I restarted my PC then it works fine

Reply #2 October 28, 2022 6:13 AM from

Sins2 Forums Top

Quoting Muhammad, reply 1

I also faced this issue, So I restarted my PC then it works fine

I should have mentioned trying this. But I did. Also tried with XMP both enabled and disabled. Hell I even tried with the onscreen keyboard and mouse bindings to replicate keyboard button presses.

Reply #3 October 28, 2022 9:10 AM from

Sins2 Forums Top

From others who've hit this, it will just work at some point - but we have a potential fix we're testing that should hopefully avoid it in the future.

Reply #4 October 28, 2022 12:13 PM from

Sins2 Forums Top

Quoting Yarlen, reply 3

From others who've hit this, it will just work at some point - but we have a potential fix we're testing that should hopefully avoid it in the future.

Copy that. I'll try to be patient. Thanks for the response, Yarlen.

Reply #5 October 28, 2022 3:11 PM from

Sins2 Forums Top

This is up on the Test Edition version now - https://forums.sinsofasolarempire2.com/515191/sins-ii-hotfix-update

Reply #6 October 28, 2022 7:37 PM from

Sins2 Forums Top

Looks like that update got me sorted out. Which is amusing, because I was just installing the game on an old laptop to see if it would have similar issues. when I noticed your update. :D

Thanks for the heads up, Yarlen. I think I'll jump in now!

Reply #7 October 30, 2022 10:41 AM from

Sins2 Forums Top

I still have this issue. I tried both versions, restarted my PC, nothing.

System:

Windows 11 Pro 64-bit 22H2 Build 22621.755

32GB DDR4 RAM

RTX 2080 Super

Update:

I uninstalled the "testing" version, installed the main, and I managed to get a bit further, but now I'm stuck on the welcome screen with the same issue. No button press or click anywhere gets me further.

Update 2:

After trying again more times, now it works.

Reply #8 October 30, 2022 11:39 AM from

Sins2 Forums Top

Still not working.

Windows 11 Pro, 32,0 GB RAM, AMD Ryzen 9 3900X, NVIDIA GeForce RTX 2070 SUPER.

Reply #9 October 30, 2022 12:32 PM from

Sins2 Forums Top

Quoting Biffa007, reply 8

Still not working.

Windows 11 Pro, 32,0 GB RAM, AMD Ryzen 9 3900X, NVIDIA GeForce RTX 2070 SUPER.

Just keep retrying. Quit. Try again. Quit. Try again. That's how I got it to work.

Reply #10 October 31, 2022 8:36 AM from

Sins2 Forums Top

Well rats. So much for that idea. Thanks for the feedback gang, we'll keep poking at it.

Reply #11 November 7, 2022 5:41 AM from

Sins2 Forums Top

Suffering from the same issue. One thing I noticed is that if I click fast enough, I get to the next screen (welcome message) before everything freezes and I need to kill it.

Reply #12 November 9, 2022 1:17 PM from

Sins2 Forums Top

Did some investigation and discovered the problem is the EOSOverlayRender.

Epic does not provide a way to disable this, so if you have this problem, find and rename the EXEs below and the game will start working.

Interestingly enough, when I restored the file extension the game still started, so whatever the problem is, it seems to be something to do with the first-run/setup of whatever the Epic Social overlay does.

Reply #13 November 9, 2022 4:47 PM from

Sins2 Forums Top

This should be fixed in the "Test Edition" installation.

Reply #14 November 10, 2022 11:21 AM from

Sins2 Forums Top

I'm running "TechPreview_1b" according to Epic, which for me is the test edition. That is the version I posted about.

Reply #15 November 10, 2022 12:54 PM from

Sins2 Forums Top

Could you let me know what name you are putting into the crash reports so I can look them up on the server? You don't need your full email, can just put in"Xzanron" if you like. Thanks.

Reply #16 November 11, 2022 6:51 AM from

Sins2 Forums Top

Quoting jseward123, reply 15

Could you let me know what name you are putting into the crash reports so I can look them up on the server? You don't need your full email, can just put in"Xzanron" if you like. Thanks.

It never crashed, it just froze during initial loading and I used the Task Manager to kill the process. I did notice that a crash handler process was attached to the sins2 process, but it never did anything in response to my killing the process.

I'm also now unable to reproduce the problem. Once I had the game running properly the first time (by removing the overlay) it worked fine every time after that (even after I restored the overlay).

I barely use the Epic store, so this might have been the very first time the overlay was ever started on my machine & account. So it might not even be a problem with sins2 but something the overlay is doing (or not doing).

Once sins2 gets past that blockage just once, it seems to work forever after.

So the reproduction steps might be as annoying as:

New Machine
New Epic Account
Add Sins2
Start sins2
Freeze

If I ever see the problem again, I can create a stack dump before killing the process, if that will help.

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