Renewal price and new customer price the same?

I was trying to renew my subscription and the site is showing a price of $39.99 for renewal which is the same as buying a new subscription. Is anyone else seeing this?

19,678 views 5 replies
Reply #1 Top

Hello,

Here's the link for Object Desktop https://www.stardock.com/products/odnt/download

Now if you scroll down to the bottom of the page you'll see the option to click on

to Renew at a discounted price @19.99 ...

 


AzDude
Stardock Community Assistant

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Reply #2 Top

Thanks! Using your link I was able to find the renewal pricing unfortunately the 20% off code from the survey sent out this week is not working.

Reply #3 Top

Quoting TheRealFEI, reply 2

Thanks! Using your link I was able to find the renewal pricing unfortunately the 20% off code from the survey sent out this week is not working.

That doesn't apply to an already discounted price ..

Reply #4 Top


I was trying to renew my subscription and the site is showing a price of $39.99 for renewal which is the same as buying a new subscription. Is anyone else seeing this?

Please see:
https://forums.stardock.com/523564/page/1/#3907485

Sean Drohan
Stardock Product Lifecycle Manager

Reply #5 Top

Hi Sean,

I looked at that thread but couldn't find any info on my question: i.e. why does a renewal cost the same as new customer getting a brand new subscription with a discount. If you really want to keep me vested in renewing my annual it should be significantly cheaper then a new customer buying a discounted one year subscription. That shows dedication to your current customers.