Video Wallpaper bugged and not working

from Stardock Forums

Hello.

Since today i got a very weird bug with deskscapes 11. I bought a second monitor (both are the same) and now deskscapes doesn't work as intended anymore. Before today I was running a dual monitor setup with two different monitors - everything was fine and worked well. I've made a screenshot of my desktop wallpaper that shows the problem. I use videos for my live desktop.

Maybe someone could help me with the problem. Thanks in advance.

 

https://ibb.co/ZmLhYDw

 

deskscapes
26,090 views 8 replies
Reply #1 from Stardock Forums Top

Hello,

Sorry to hear you are having issues.

Both Monitor resolutions ?

Scaling ?

any Multi Monitor software being used ?

version of Windows ?

 


AzDude
Stardock Community Assistant

Reply #2 from Stardock Forums Top

Hey and thanks for the reply.

Both Monitor resolutions ? -> both on 1920x1080, one on 75Hz the other one on 144Hz. before with old one 75Hz, the other 60Hz

Scaling ? -> both on 100%

any Multi Monitor software being used ? -> i use dual monitor tools. worked well with the old monitor without any issues

 

version of Windows ? -> windows 10 pro 21H1

 

 

Galactic Civilizations III
Reply #3 from WinCustomize Forums Top

Hello,

Would you do this PURGE: https://forums.stardock.com/485954/deskscapes-support-faq#reinstalling

Reboot and ReInstall the latest version from your account page https://store.stardock.com/myaccount/products/

Reboot test and report back please .

 

AzDude
Stardock Community Assistant

Reply #5 from WinCustomize Forums Top

As you have mentioned you are using videos as your live wallpapers... Is the problem occuring with your videos only ? Or it's the same with downloaded Dreams too

 

Reply #6 from Stardock Forums Top

hi amitsaran. it occurs only with my own videos but only since i bought my new monitor....before that, the same videos worked fine....

Reply #7 from Stardock Forums Top

wtf. it works! i have used a downloaded video and switched back to my own vid just for testing and now it works o_O. anyways, i am curious what happened before :\  

Reply #8 from WinCustomize Forums Top

Quoting Seraphitan1984, reply 7

wtf. it works! i have used a downloaded video and switched back to my own vid just for testing and now it works o_O . anyways, i am curious what happened before :\  
Good that your issue got resolved... Might be a codec issue with the video that you were playing previously:grin:  

+1 Loading…