Game crashes on same turn after opening save file over and over

As stated in title, game crashes after ending turn on the same turn every time.  This is my 3rd play through and this has happened every game where I get to a point where the game crashes over and over.  Please advise.

15,374 views 12 replies
Reply #1 Top

Sorry to hear you are having trouble.

Please try verifying the game's files.

Verifying game files 

Many issues can be resolved by verifying you have the most recent files. 

Epic:
 

Thank you for your patience and patronage.

Reply #3 Top

If you have a savegame where this is reproducible it would help a lot if you uploaded it to a cloud service (DropBox, Google Drive, One Drive) and post a link here, so the developers can take a look at it.

Savegames are located in \Documents\My Games\GalCiv4\Saves

Also, it would help to see what is in the debug.err file, it can be found in \Documents\My Games\GalCiv4\

Reply #5 Top

Still hitting the same issue, the game is not playable.

Reply #6 Top

I wasn't able to repro this crash with either 1.03 or 1.04. So I suspect it was fixed in 1.03.

Please let us know if you continue to have issues.

Reply #8 Top

I've had this issue as well, game really doesn't like loading the same save over and over.

Reply #9 Top

Quoting Ryan5000, reply 7

I am now on version 1.04 and still seeing the same issue.  added new save in "GC4 > NewIn1.04"

https://www.dropbox.com/sh/qqbrv121i0q4b4l/AAD1VWIe7sJt_eZLiENlEBH9a?dl=0

I've tried reloading this 3 times without significant issues. It's possible there is a memory leak on reloads (when it clears out the settings of the former game it isn't clearing everything), but it would be minor because I'm not seeing much growth.

Once you restart the game I assume you are good? About how many times are you reloading your save before you run into a crash?

 

Reply #10 Top

Quoting DerekPaxton, reply 9


Quoting Ryan5000,

I am now on version 1.04 and still seeing the same issue.  added new save in "GC4 > NewIn1.04"

https://www.dropbox.com/sh/qqbrv121i0q4b4l/AAD1VWIe7sJt_eZLiENlEBH9a?dl=0



I've tried reloading this 3 times without significant issues. It's possible there is a memory leak on reloads (when it clears out the settings of the former game it isn't clearing everything), but it would be minor because I'm not seeing much growth.

Once you restart the game I assume you are good? About how many times are you reloading your save before you run into a crash?

 

The thing is that reloading a save two or three times won't make it crash immediately. What I've noticed is that it seems to crash sooner if you reload a save (doesn't have to be the same save, just a reload), so, you'd have to continue playing for a few hours. Not optimal for dev testing, I know. Maybe try five to ten times, I've had it crash like that while reloading a bunch of times to figure out a bug.

It also seems to favor crashing when double clicking a fleet, maybe related, but I've had those without reloading a save. I also had a crash today that's probably the same as this where I crashed while trying to heal a ship and that one was after doing reloading a save a few times (not the same autosave though)

Also, are you trying it on a fresh save or a game that is well underway and a few hundred turns in? That seems to make a difference.

Reply #11 Top

So this is on an auto save, even if I go back to a previous auto save say 5 or 10 turns back it still crashes for me at the same time on the same turn change.

Reply #12 Top

I had something similar to this where I saved, started a new game to check something, and reloaded the save, the game crashed in less than a half hour when I double clicked a probe.