Can't change email address

Reference SSN-29370

from Stardock Forums

I've been trying to change my email address all morning. The address Stardock Account Management - Account Info indicates that it has changed the email address

But no email is received. When I went to the site Stardock Support - Jira Service Management (atlassian.net), I filled out the support form under Account Mergers\Email Change. I received the following

at 11:55 EDT. I did not receive any email from Stardock.

Stardock has opted not to support their customers except through their site. I don't think I can recommend a company that is more interested in money than the quality of product and support they provide to their customers.

Please respond to this post.

email removed by Moderator. Please don't include personal info in a public forum.

email address change accounts and activation help
2,619 views 4 replies
Reply #1 from Stardock Forums Top

Hello,

Sorry to hear you are having issues.

All tickets are answered in the order received your ticket will be answered only submit the one ticket.

Support desk is closed on the weekends so patience please .

 

In the meantime did you try this to change your email >

Link 1 https://www.stardock.com/accounts/accountinfo

maybe try a different browser ?

Link 2 if an old to a new one https://www.stardock.com/accounts/registrations/

Does that work for you ?

 


AzDude
Stardock Community Assistant

Reply #2 from Stardock Forums Top

Still trying to transfer registration.

It's not working

email removed by Moderator. Please don't include personal info in a public forum.

Multiplicity - Control multiple PCs using one keyboard and mouse
Reply #3 from Stardock Forums Top

Got this far.

Next button does not do anything. What kind of a company are you guys?

email removed by Moderator. Please don't include personal info in a public forum.