Eval crashes on selecting a Style, Style not applied. Does not work so far. Help?

from Stardock Forums

Hi all

Just picked up the eval on Windows 10 [Version 6.3.19043]. Installed, select a Style and each time it does this. Tried several different ones. Obviously no feedback on the product itself, as it doesn't work so far. Some help be lovely :) Eventviewer record below

 

Faulting application name: CurtainsConfig.exe, version: 1.1.9.1, time stamp: 0x617be345

Faulting module name: CurtainsConfig.exe, version: 1.1.9.1, time stamp: 0x617be345

Exception code: 0xc0000409

Fault offset: 0x001dc405

Faulting process id: 0x3c4

Faulting application start time: 0x01d83eb8bd6b4440

Faulting application path: C:\Program Files (x86)\Stardock\Curtains\CurtainsConfig.exe

Faulting module path: C:\Program Files (x86)\Stardock\Curtains\CurtainsConfig.exe

Report Id: 5418390e-cca5-49d0-9bb9-f1e79355f48e

Faulting package full name: 

Faulting package-relative application ID: 

curtains
8,327 views 7 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Can you post your full Windows 10 version number as stated on Windows "Winver.exe"

Thanks
Basj,
Stardock Community Assistant.

ObjectDock - Access shortcuts and frequently used applications from an animated dock.
Reply #3 from Stardock Forums Top

First , Please try purge and reinstall steps as mentioned here: [link]. Just make sure to redownload the latest version from your account. Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.

Thank you,

Basj,
Stardock Community Assistant

Reply #4 from Stardock Forums Top

I will. For sure, it's the latest version; I downloaded it, installed five minutes later, it crashed and here we are :)

 

Reply #5 from Stardock Forums Top

OK, that does seem to have fixed it, thank you very much :)
Maybe the install needs to call a reboot at the end, as that's the only real difference from the initial installation?

Reply #6 from WinCustomize Forums Top

Quoting hugh2, reply 5

OK, that does seem to have fixed it, thank you very much
Maybe the install needs to call a reboot at the end, as that's the only real difference from the initial installation?
I think it's supposed to prompt a restart, and that is good thing to do after any installation really, even though not always required. Great you got it working then.

:thumbsup:  

Reply #7 from Stardock Forums Top

I think it's supposed to prompt a restart, and that is good thing to do after any installation really, even though not always required. Great you got it working then.

It didn't for me, might be worth checking the install script. Thanks again :)