Acoustic bridge not transferring sound over network

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Has it ever worked?

Are you adding the receiver by Host Name or IP?

Sean Drohan
Stardock Support Manager

it did work before. ive tried hostname and IP, no joy.

If you don't use AB and have speakers or headphones plugged into the sender, do you hear sound?

Sean Drohan
Stardock Support Manager

Yes all sound works without AB and with speakers or headphones in.

While this of for Multiplicy and its Sound stuff, it applies here as well.  I would like you to review these:

https://forums.stardock.com/486104/multiplicity-support-faq#audio

https://www.stardock.com/products/multiplicity/v3/manual/default.htm?audio_settings.htm

Sean Drohan
Stardock Support Manager

It's still not working after trying those steps. I'm trying to completely uninstall it and reinstall but when I uninstall it remembers the hostname and password. How do I completely uninstall it?

I should only 'remember' what you typed in - you should be able to change it.

Sean Drohan
Stardock Support Manager

my point is if it remembers config it's not completely uninstalled. i want it completely uninstalled.

Then it would be in the registry under the specific app name:

\HKEY_CURRENT_USER\SOFTWARE\Stardock

\HKEY_LOCAL_MACHINE\SOFTWARE\Stardock

For example, if you wanted to remove all the settings for Fences, one would delete:

\HKEY_CURRENT_USER\SOFTWARE\Stardock\Fences

\HKEY_LOCAL_MACHINE\SOFTWARE\Stardock\Fences

I just don't have AB installed as Multiplicity is what I use for sending audio (and I would encourage you to try for 30 days)

Sean Drohan
Stardock Support Manager

wrong information, they is no data in the registry.

If you uninstall AB, install Multiplicity, I could help you more readily.  Is that a possibility for you?

Sean Drohan
Stardock Support Manager

i tried multiplicity and the same problem happened. it does not work either.

I disabled firewalls etc 

Any more help?

I am afraid I am out of things for you to try.

Sean Drohan
Stardock Support Manager