License Key

Irritating

WindowFX has asked me for a key 3 times today.   Grrrrrr....

18,292 views 14 replies
Reply #1 Top

Hello Jim,
Sorry to hear you are having issues. I don't see it happening on mine. Does anybody else having similar issues?

Thanks
Basj,
Stardock Community Assistant.

Reply #2 Top

WindowFX and Deskscapes too.

Reply #3 Top

Quoting basj, reply 1

Does anybody else having similar issues?

Not here, both WinFX and Deskscapes actively running all day.

Reply #4 Top

DeskScapes is just fine .........

Reply #5 Top

Jim, It might be your AV is eating your lic files. It has been reported before.

Thank you,

Basj,
Stardock Community Assistant

Reply #6 Top

Microsoft Defender.

Reply #7 Top

I am getting tired of all Stardock stuff asking for license....ggrrrrrr.......

Reply #9 Top

The issue, Jaz, is that it's more than one program.  Even the program installer is asking for activation.

 

Reply #10 Top

Quoting RedneckDude, reply 9

Even the program installer is asking for activation.

Elaborate please..

Thank you,

Basj,
Stardock Community Assistant

Reply #11 Top

So far, Start 11, WinFX, Deskscapes, Windowblinds, and ObjectDesktopManager have all asked for activation.  More than once.

Reply #12 Top

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #13 Top

After activation, sig files are created here:

C:\ProgramData\Stardock[app in question]

You can watch this happen in real-time (activate and it will show up).

What can break this is if someone thinks they can just move those activation files \ restore from backup after a reinstall of Windows or substantial change to the PC (new motherboard for example).

The normal fix it to delete the sigs that are there and reactivate.  If the app asks you again at a later date, no doubt if you go back to where they are stored, they are missing.  Nearly every time that happens it's some AV\Malware app nuking the sig file. 

Sean Drohan
Stardock Support Manager

Reply #14 Top

Ok, I didn't move them. I use Windows Defender only.

 

I'll get back to ya if there's more.