Graphics Freeze after new turn

Hey

I recently installed the game and started playing the tutorial. Each time, after I advance to the next turn after turn 5 - the game appears to freeze graphically only. The music continues, it makes the sounds as if I'm clicking on something, but nothing changes in the game. I've tried restarting, lowering graphics to the lowest settings and nothing fixes it.

I'm running an 11th gen i7 with Iris Xe graphics onboard and 16gb of ram, so the minimum specs should be more than met. my windows is up to date and my graphics card is too. Any suggestions?

 

Thanks!

33,603 views 2 replies
Reply #1 Top

As an FYI, I used the low end suggestions on the main doc and it didn't do anything. I still had a graphic freeze after I hit next turn.

Reply #2 Top

Sorry to hear you are having trouble.

If you disable the Fullscreen setting and play in windowed mode, does the issue persist?

Thank you for your patience and patronage.