sdRohan sdRohan

Groupy 1.50 Release Issue Report Thread

Groupy 1.50 Release Issue Report Thread

With the Groupy 1.50 release, we are creating this thread so that users can report any observed issues.  

Obtaining Groupy

Object Desktop members can get the release from within Object Desktop Manager 

Individual purchases (as well as Object Desktop Members) can also be obtained from your account page: https://store.stardock.com/myaccount/products

For guest check-out purchase (no account), from this link: http://www.stardock.com/support/productkeyretrieval

Reporting an issue

Please include the following for anything found:

  • Exact Windows version \ build (winver.exe)
  • Detailed steps to recreate the issue seen
  • Screenshots and videos are very helpful.  Videos can be uploaded to a cloud drive services (GoogleDrive, DropBox, OneDrive, YouTube) and links included in your post.  Images can be directly added.
  • If there are specific apps that Groupy does not work (well) with, please note what apps and their exact versions.  If any app is not common, a link to a trial version would be appreciated.

Thank you for your interest and any time you put into making Groupy a better product.

Sean Drohan
Stardock Support Manager

150,068 views 53 replies
Reply #26 Top

I am using Groupy with 3 Displays (1920x1080), running Nvidia Surroud (5760x1080).  I am running Nvidia Surround with the unchecked option 'Maximize Windows Across All Displays'. 

When running like this, programs maximize to their prospective Display rather than maximizing to the whole desktop size.  This behavior works until I turn on Groupy.  With Groupy on, windows that display Groupy's Tabs do not repect this setting or are getting their screen mapping from an alternate source than any other apllication.  This also completely disables window snapping.

I will try to use Microsoft PowerToys' Fancy Zone feature to work around this, as I found out about it from looking at Groupy's Bug Reports for this issue, but I am not expecting a great experience due to those bugs.  

I hope that looking into this you may find out how windows is addressing screen space and pull that info into Groupy.  This may also fix issues with FanzyZones and other things microsoft has waiting in the wing.

Reply #27 Top

Quoting Topace-Omadas, reply 26

I am using Groupy with 3 Displays (1920x1080), running Nvidia Surroud (5760x1080).  I am running Nvidia Surround with the unchecked option 'Maximize Windows Across All Displays'. 

And if you disable \ uninstall that for testing?

Sean Drohan
Stardock Support Manager

Reply #28 Top

Absolutely.  Do you want me to disable Surround altogether or just enable 'Maximize Windows Across All Displays'?

Update:  Enabling the feature makes all other windows behave the way Groupy is, as is intended by the feature. Windows with active Groupy Tabs still do not Window Snap.

Though it is a pain, I can disable Nvidia Surround.  Though I need this feature more than Groupy.  Let me know what you want.

I question why all other apps seem to work with this feature, but Groupy doesn't.  Does Groupy draw its maximizing region from the reported pixel space?  Where do all other windows get that information while in Surround?

Reply #29 Top

I am using Groupy version 1.5.  When I use it to group MS Excel files, there is a bug when selecting information in any one of the grouped files beyond the first one.  When highlighting rows (or columns) in Excel, the software is designed to display a small pop-up with the number of rows and columns selected.  This feature works correctly on the first Excel file within the Groupy, as shown in the first screenshot below.  (Notice that Excel is showing in the pop-up that the selected area is "4R x 16384C".)  On all other files within the Excel Groupy, the small pop-up is empty - it is not displaying the actual number of rows/columns selected (see second screenshot).

Screenshot #1 - Selected number of rows/columns is correctly displayed for the first file within the Groupy:

 

Screenshot #2 - Selected number of rows/columns is NOT displayed within the pop-up for all files beyond the first within the Groupy:

Windows version:
Windows 10; Version 21H2;  OS Build 19044.1566

Office version:
Microsoft® Excel® for Microsoft 365 MSO (Version 2201 Build 16.0.14827.20198) 64-bit 

Reply #30 Top

Quoting Moncy, reply 29

I am using Groupy version 1.5. When I use it to group MS Excel files, there is a bug when selecting information in any one of the grouped files beyond the first one. When highlighting rows (or columns) in Excel, the software is designed to display a small pop-up with the number of rows and columns selected. This feature works correctly on the first Excel file within the Groupy, as shown in the first screenshot below. (Notice that Excel is showing in the pop-up that the selected area is "4R x 16384C".) On all other files within the Excel Groupy, the small pop-up is empty - it is not displaying the actual number of rows/columns selected (see second screenshot).

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #31 Top

Quoting zym013579, reply 10

There is a white bar when I maximize office app (word, excel, ect.)

Win11 22000.194 (22000.258 has this problem too)

Groupy 1.5

Microsoft 365MSO (2110 Build 16.0.14527.20116) x64


 

I also have this problems with Office 2202 of full screen in Windows 11. 

Reply #32 Top

Quoting sdRohan, reply 25

Since we cannot reproduce, nor have we any other reports, we have to believe it is a 3rd party app causing a conflict.  Please try a cleanboot:

https://forums.stardock.com/488142/groupy-support-faq#cleanboot

Sean Drohan
Stardock Support Manager

I switched to another solution but started to miss Groupy... So I gave it another go.

Tried your suggestion and did a clean boot. Groupy works as expected. Any idea on how to find the application/service causing the problem? I've disabled so many services already, I have almost nothing running anymore but Groupy still doesn't work properly.

Reply #33 Top

Quoting bertenvdb, reply 32

I switched to another solution but started to miss Groupy... So I gave it another go.

Tried your suggestion and did a clean boot. Groupy works as expected. Any idea on how to find the application/service causing the problem? I've disabled so many services already, I have almost nothing running anymore but Groupy still doesn't work properly.

It would be a matter of reintroducing the apps and services that were disabled - one at a time - to see what one is causing the issue.  Not a fun process but perhaps the only one.

Let us know when you do as we would be interested to understand what it was as well. 

Sean Drohan
Stardock Product Lifecycle Manager

Reply #34 Top

Win 10 OS 19044.1706

2 monitors in use (dunno if it makes any difference)

Problem emerges on external monitor (i rarely use groupy on laptop screen)

Problem emerges daily

Word attached to left of screen (50%) and having multiple groupy tabs --> drag one of the tabs to form another groupy tab group to the right of screen (50%) OR drag one of the tabs from left side Groupy to right side Groupy --> Right of screen tab becomes transparent/flickers and doesn't resopnd to mouse actions. All other tabs on the right hand side work fine (just the moved one flickers/is transparent)

The same may have have happened with Chrome. I'm not sure. 

I usually have PowerToys active (also FancyZones with 50%/50% layout for right/left) This might affect the issue

This only happens occasionally.

I usually have Adobe DC, Chrome ans Word active on separate Windows and/or Groupy tabs. Groupy has only one application in on tab group.

 

Reply #35 Top

Quoting jannem, reply 34

I usually have PowerToys active (also FancyZones with 50%/50% layout for right/left) This might affect the issue

This only happens occasionally.

To verify that, can you repro it under clean boot and not enabling any of those other items, just Groupy:

https://forums.stardock.com/488142/groupy-support-faq#cleanboot

Sean Drohan
Stardock Product Lifecycle Manager

Reply #36 Top

I see a small bug related to the "Only show a taskbar button for the active window in a group" setting. This doesn't seem to work Windows 10 apps. For example, it does not work with Mail, Calendar, People, or Calculator. I'm using Groupy 1.5. I don't know if this was an issue in previous versions.

I really enjoy using Groupy. Keep up the great work.

Reply #37 Top

Automatic grouping of notepad windows doesn't work.

Windows 11 Pro Education
Version 21H2 (Build 22000.708)

Groupy 1.5

Windows Editor 11.2204.12.0

Steps to reproduce:

- Open two notepad windows and group them.
- Enable automatic grouping of all Notepad.exe windows via the three-dot menu.
- Close the window group.
- Again, open two notepad windows.

In the Groupy config, the list of windows to be grouped automatically contains
a new entry "Microsoft.WindowsNotepad_8wekyb3d8bbwe!App".
If you replace this with "notepad.exe" by editing HKCU\Software\Stardock\Groupy\Groupy.ini\Groupy\AutoGrouping,
the automatic grouping works.

Reply #38 Top

I'm a big believer in your products. Groupy is my lifeline. But so is Directory Opus. We need to find a way to have Opus activate when I open my Groups. I know more people on this site also want this. Also, I would like to share your products with many people I'm associated with. The following is what happens when I Open my Groupy.

The Group is saved with the following programs
Microsoft-OneNote
Google-Chrome
Directory Opus

Microsoft-Onenote and Google Chrome opens every time. Directory Opus never opens with the group.

So I then move Directory Opus over the top of my Group and it snaps into place, every time. I then can use the three programs with no issues at all.

It's not a big thing but it comes up looking a bit weak on a fantastic program. I'm here to work with you to find a soluton.

Bob

Reply #39 Top

>>derkallevombau<<

I'm using Windows 10 64bit Pro
Google Chrome (Most Recent}
Groupy 1.5 (And Loving It)

I created a Group with Windows-OneNote (DeskTop 365) and Google Chrome. To get the Calander and eMail you use  Chrome settings. 
Chrome Settings-OnStartUp-Continue Where you Left Off. (As the name implies if email and Calander are active tabs in Chrome that's what you will get}. 

1. Set up Chrome as above. Close it.
2. Set up in Groupy a group with the programs, including Google Chrome. 
3. Ready to Run.

You can also use Chrome a bit differently.
Chrome Settings-OnStartUp-Open a specific page or set of pages, and save. You can be very creative here. I have not used this option but I would think any time you load Chrome this would kick in. 

If you are thinking of adding email or calendar as a separate item I believe that each item would be a separate occurrence of Chrome, more overhead.

Keep in mind I'm taking a stab in the dark. I'm not the expert, only a guy on the web with an idea. Wish you luck.

Bob
Amerifax

Reply #40 Top

Steam input cannot interact with groupy in any way, shape, or form. When using a mouse input from steam, like with a steam deck, steam controller, or other input device routed through steam, clicking, hovering, and all forms of mouse interaction are completely ignored. This is unique to groupy as a program as far as I can tell. Despite the fact that this program is available for purchase through Steam, it is completely useless when using hardware that relies on Steam as an input device.

some cool references:

Steam Input (Steamworks Documentation) (steamgames.com)

The Steam Controller Configurator's Untapped Power (gamedeveloper.com)

 

Pretty please fix this if it's feasible! Couch PC users will thank you!!

Reply #41 Top

Quoting gawsh, reply 40

Steam input cannot interact with groupy in any way, shape, or form. When using a mouse input from steam, like with a steam deck, steam controller, or other input device routed through steam, clicking, hovering, and all forms of mouse interaction are completely ignored. This is unique to groupy as a program as far as I can tell. Despite the fact that this program is available for purchase through Steam, it is completely useless when using hardware that relies on Steam as an input device.

some cool references:

Steam Input (Steamworks Documentation) (steamgames.com)

The Steam Controller Configurator's Untapped Power (gamedeveloper.com)

 

Pretty please fix this if it's feasible! Couch PC users will thank you!!

You may need to contact Steam for technical assistance with their product as this very much sounds like a bug their end.

Groupy accepts input from all standard inputs.  Mouse and touch input would be accepted just fine.

My first guess is their input is being sent at a too low a privilege level.  You could confirm this by opening an elevated app and see Steam input is able to interact with it or not.

The alternative is they filtered out layered windows from input or windows flagged to not take focus.

Reply #42 Top

Hi Support,

We're having issues with one program in particular, if you could please assist.

The program is a SIP Softphone, developed by 3CX. They've got both a PWA and a Windows native app; PWA works fine, the Windows native app just refuses to be grouped.

Same issue is present on:

  • Windows 10, build 19044.1865
  • Windows 11, build 22000.795

We've tried everything under the sun to get this working with no luck, so it'd be greatly appreciated if you could try replicate the issue on your end and investigate!

Here's a OneDrive link to access the latest 3CX installer (you'll have a hard time finding one otherwise, unless you sign up for a free trial on their website): 3CXDesktopApp-18.9.933.msi

FYI - The 3CX program has two Windows (shown below). The Window to the left is the one we'd really like to group. The one to the right is just the dialer pad, not too fussed about that:

Let me know if you need any more info!

Regards,

CG.

Reply #43 Top

Quoting synatecmsp, reply 42

Hi Support,

We're having issues with one program in particular, if you could please assist.

The program is a SIP Softphone, developed by 3CX. They've got both a PWA and a Windows native app; PWA works fine, the Windows native app just refuses to be grouped.

Same issue is present on:

 

    • Windows 10, build 19044.1865

 

    • Windows 11, build 22000.795

 


We've tried everything under the sun to get this working with no luck, so it'd be greatly appreciated if you could try replicate the issue on your end and investigate!

Here's a OneDrive link to access the latest 3CX installer (you'll have a hard time finding one otherwise, unless you sign up for a free trial on their website): 3CXDesktopApp-18.9.933.msi

FYI - The 3CX program has two Windows (shown below). The Window to the left is the one we'd really like to group. The one to the right is just the dialer pad, not too fussed about that:



Let me know if you need any more info!

Regards,

CG.

The issue is the app has been built with a buggy version of Electron that was released some time ago.  A dev on the framework made  a very silly change and then for reasons I really do not get this change got back ported to the stable versions of the framework automatically.

Whilst the framework was eventually fixed, it seems the devs of 3CX have not updated to the current fixes.  They need to do so.

Unfortunately because of this the window is flagged as not having a proper caption window (the caption you see is fake) and not having the "I really am a window with a caption" flag set.  Groupy does not group such windows as they look the same as say a splashscreen window.

Reply #44 Top

Cheers Neil, makes enough sense to me. We’ll have a chat to 3CX and see if they’re dev team can do something about this. Greatly appreciated!!!

Reply #45 Top

Regarding the Groupy error I pointed out above on February 27, 2022 8:43:03 AM - is there an update on when this will be fixed?  The error makes the product a bit useless.

Reply #46 Top

Hi, I've seen this problem discussed elsewhere, but none of the solutions have worked for me. I cannot get browser tabs to reopen properly in a saved group.

Here's what I'm running:

  • Windows Version 21H1 (OS Build 19043.1889)
  • Groupy 1.50
  • Firefox 103.0.2 (64-bit)
  • Edge Version 104.0.1293.63 (Official build) (64-bit)
  • Vivaldi 5.4.2753.37 (Stable channel) (64-bit)

Here's how it goes:

  • Navigate to web page
  • Drag window to group
  • Window successfully grouped
  • In a new browser window, navigate to another web page
  • Drag new window to group
  • Window successfully grouped
  • Save & Close group
  • Reopen group

I've tried it with three different browsers and these are the results I get:

  • Edge: No browser windows in group, two windows open outside of group, both on start page.
  • Firefox: One browser window/tab in group, one outside of group, both on start page.
  • Vivaldi: One browser window/tab in group, one outside of group, the grouped tab is on the "saved" web page, but the outside window is on the start page.

I tried making sure there were no browser functions running already when I reopened the group, but got the same results.

Anything else I should try?

EDIT: Ok, I did some more searching through the forums and it sounds like Firefox is a lost cause. But Edge should work, right? Also just saw a fix which involves editing 'command lines' for the saved group. I haven't tried that yet, but might give it a go.

EDIT2: I tried editing the command line in the saved group file. Firefox was a total bust. Edge and Vivaldi were partial successes. Inserting the specific URLs in the individual group entries opened a single browser in a Groupy tab, but with the desired URLs as browser tabs underneath that. So can I assume that Groupy won't open multiple instances of a browser as separate tabs? Apologies if this has been addressed elsewhere. I keep finding bits and pieces of solutions when searching the forum.

Reply #47 Top

 Groupy Causes Lag/window freeze while moving mouse, specifically on Fall Guys. 

Video Showing Bug

I concluded that the issue seems to be the mouse polling rate(1000Hz).

After Testing, the lower the polling rate = less/almost no Freezes.
Even 250Hz Polling Rate had some microstutters...

this is definitely an issue with groupy (since toggling groupy off solved the issue immediately) - and not some other program. purge/uninstall doesnt work. perhaps this is some limitation that is hardcoded or something.

Adding Fall Guys to the exclusion list didnt work. the only solution is to either:
1. set mouse polling rate to 125Hz (still very small microstutters but very useable compared to a higher polling rate.) 
2. disable Groupy

Im using:

Windows 10
Groupy 1.5

Reply #48 Top

Quoting GroupyBugReport, reply 47

 Groupy Causes Lag/window freeze while moving mouse, specifically on Fall Guys. 

Video Showing Bug


I concluded that the issue seems to be the mouse polling rate(1000Hz).

After Testing, the lower the polling rate = less/almost no Freezes.
Even 250Hz Polling Rate had some microstutters...

this is definitely an issue with groupy (since toggling groupy off solved the issue immediately) - and not some other program. purge/uninstall doesnt work. perhaps this is some limitation that is hardcoded or something.

Adding Fall Guys to the exclusion list didnt work. the only solution is to either:
1. set mouse polling rate to 125Hz (still very small microstutters but very useable compared to a higher polling rate.) 
2. disable Groupy

Im using:

Windows 10
Groupy 1.5

Hello,
Sorry to hear you are having issues. I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Thanks

Basj,
Stardock Community Assistant.

Reply #49 Top

Quoting GroupyBugReport, reply 47

 Groupy Causes Lag/window freeze while moving mouse, specifically on Fall Guys. 

Video Showing Bug


I concluded that the issue seems to be the mouse polling rate(1000Hz).

After Testing, the lower the polling rate = less/almost no Freezes.
Even 250Hz Polling Rate had some microstutters...

this is definitely an issue with groupy (since toggling groupy off solved the issue immediately) - and not some other program. purge/uninstall doesnt work. perhaps this is some limitation that is hardcoded or something.

Adding Fall Guys to the exclusion list didnt work. the only solution is to either:
1. set mouse polling rate to 125Hz (still very small microstutters but very useable compared to a higher polling rate.) 
2. disable Groupy

Im using:

Windows 10
Groupy 1.5


 

I cannot reproduce this on my work machine (1000Hz, Win10, Groupy 1.5). Is this only happening for you with FallGuys running?

Paul Scroggins
Associate Technical Support Analyst

Reply #50 Top

yes, I didn't notice any issues with other games so far...

Here is another video that shows the difference between multiple mouse polling rates.

Groupy Mouse Polling Rate Testing

i used MSI Afterburner to capture spikes/fps freezes.

on 125HZ There is basically 0 freezes/spikes.

Thank You for your help!