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Fences 3.10 Issue Report Thread

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Fences 3.10 Issue Report Thread

from Stardock Forums

With the Fences 3.10 release, we are creating this thread so that users can report any observed issues.  

Obtaining Fences 3.10

Object Desktop members can get the release from within Object Desktop Manager 

Individual purchases (as well as Object Desktop Members) can also be obtained from your account page: https://store.stardock.com/myaccount/products

For guest check-out purchase (no account), from this link: http://www.stardock.com/support/productkeyretrieval

Reporting an issue

Please include the following for anything found:

  • Exact Windows version \ build (winver.exe)
  • Detailed steps to recreate the issue seen
  • Screenshots and videos are very helpful.  Videos can be uploaded to a cloud drive services (GoogleDrive, DropBox, OneDrive, YouTube) and links included in your post.  Images can be directly added.
  • If there are specific apps that Groupy does not work (well) with, please note what apps and their exact versions.  If any app is not common, a link to a trial version would be appreciated.

Thank you for your interest and any time you put into making Fences a better product.

Sean Drohan
Stardock Support Manager

support
400,899 views 168 replies
Reply #151 from WinCustomize Forums Top

Hello,

Would you do this PURGE: https://forums.stardock.com/486084/fences-support-faq#reinstalling

Reboot and ReInstall the version 3.0.9 from, your account https://store.stardock.com/myaccount/products/

Reboot test and report back please .

Should be able to restore a snapshot.

Version 3.1.0.5 is going to be updated soon ..

 

AzDude
Stardock Community Assistant

Reply #152 from Stardock Forums Top

Quoting johnedwards1, reply 146

Can anyone help me to repair this issue, before I try to recover/reinstate my many missing fences?


Thanks

 

My best advice would be to try to boot Windows into safe mode or safe mode with networking , that's typically the way to deal with stuff like that ,

and then try to install the version 3.09 on top of old via safe mode , then boot into normal mode and see if it helped (eventually see if you can restore settings from a previous saved snapshot if need be)

same goes if you just want to un-install - which I would not recommend as I do not know if your snapshots and other settings will saved...

 

Ref. : Start your PC in safe mode in Windows 10 :

https://support.microsoft.com/en-au/windows/start-your-pc-in-safe-mode-in-windows-10-92c27cff-db89-8644-1ce4-b3e5e56fe234

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Galactic Civilizations IV
Reply #153 from Stardock Forums Top

Quoting AzDude, reply 151

Hello,

Would you do this PURGE: https://forums.stardock.com/486084/fences-support-faq#reinstalling

Reboot and ReInstall the version 3.0.9 from, your account https://store.stardock.com/myaccount/products/

Reboot test and report back please .

Should be able to restore a snapshot.

Version 3.1.0.5 is going to be updated soon ..

 

AzDude
Stardock Community Assistant
No go - the CMD window (run as Administrator) showed 9 ERRORS (all "unable to find the specified registry key or value") then a Windows warning message:

"Uninstall: Invalid uninstall control file: C\PtogramFiles(x86)\Stardock\Fences\uninstall\uninstall.xml"

I carried on regardless and after reboot I was offered the Fences set-up panel (which I ignored).

Then when reinstalling a downloaded Fences 3.09, I get this warning:

"Error: The uninstall executable file could not be written out because it is already in use. Close all running uninstalls and click Retry to continue. Click Cancel to abort."

I checked Task Manager for anything which might show an uninstall running, but no signs I could recognise.

There seems to be a corruption in my Fences uninstall files - is there a way of repairing them?

Or should  I move on to FiatLux's suggestion?????

 

Reply #154 from Stardock Forums Top

Quoting thelightkyanite, reply 123

I hope Wallpaper Engine is fixed soon.


We have something in the oven.

Thanks for your patience.

Sean Drohan
Stardock Support Manager

Reply #156 from Stardock Forums Top

Quoting chanr150510024, reply 155

Unable to use after update, help！！

Hello,
Sorry to hear you are having issues. Please rollback to V3.09. Please uninstall V3.1, reboot and reinstall V3.09. You should be able to download it from your account : https://store.stardock.com/myaccount/products. Reboot after the installation and retest it.

You can refer to this post for more details :  https://forums.stardock.com/505007/get;3806834


Basj,
Stardock Community Assistant.

Reply #157 from Stardock Forums Top

I had problems with the update, as I reported in reply #142 here. I simply reinstalled an earlier version of Fences, as offered then on this site, rebooted my computer, and as far as I know, my problems went away and my numerous Fences and icons/links in them are still working just fine and I'm not aware at this point that I lost anything from them. 

Sorry to hear that some others are having considerable difficulties still.

Reply #158 from Stardock Forums Top

I have the same problem and posted a similar question. No answer yet. I want to back out of the recent update.

Reply #159 from Stardock Forums Top

Does this reinstall preserve existing fences? Or, do we have to redo the fences when reinstalling the previous version?

Reply #160 from Stardock Forums Top

Quoting sahilljd, reply 159

Does this reinstall preserve existing fences? Or, do we have to redo the fences when reinstalling the previous version?

The purge steps as mentioned here : https://forums.stardock.com/486084/fences-support-faq#reinstalling does not suppose to remove your saved layout snapshot. But, to be sure, you can backup your layout snapshot using this guide : https://forums.stardock.com/486084/fences-support-faq#backupsnapshots

Thank you,

Basj,
Stardock Community Assistant

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Reply #161 from Stardock Forums Top

Quoting WynApse, reply 22

Well thanks a bunch for that f-ed up 3.0 install.

I had to run the batch file to remove it and when I installed the 2.x version on my page it runs just fine, but all the MANY fences I have where nuked.

just wow...

WynApse, if you used the batch file you will notice that your old backup of your layout snapshots will be saved under %appdata%\startdock\Fences_old.  You will see the backups folder there with all your previous Snapshots.

Sorry, should have read further on.  Glad you're all fixed up!

Reply #162 from Stardock Forums Top

Quoting tmceachren, reply 161


Quoting WynApse,
reply 22

Well thanks a bunch for that f-ed up 3.0 install.

I had to run the batch file to remove it and when I installed the 2.x version on my page it runs just fine, but all the MANY fences I have where nuked.

just wow...



WynApse, if you used the batch file you will notice that your old backup of your layout snapshots will be saved under %appdata%\startdock\Fences_old.  You will see the backups folder there with all your previous Snapshots.

Sorry, should have read further on.  Glad you're all fixed up!

Doing the Purge does not lose your snapshots , there still there 

How to backup your snapshots https://forums.stardock.com/486084/fences-support-faq#backupsnapshots

 

Reply #163 from Stardock Forums Top

Hello,  We are trying to upgrade to the new Fences v.3.1 but all of the links on the website appear to be to the v.3.0.9 version.  We are currently running 3.0.9.11.  Could someone provide a link to the installer to do an upgrade?

Thanks for any info.

Reply #164 from WinCustomize Forums Top

Quoting phil155, reply 163

Hello,  We are trying to upgrade to the new Fences v.3.1 but all of the links on the website appear to be to the v.3.0.9 version.  We are currently running 3.0.9.11.  Could someone provide a link to the installer to do an upgrade?

Thanks for any info.

Version 3.1.0.5 was pulled back to be updated to fix a couple known issues

it will be back for release again soon as it's ready . 

Reply #165 from Stardock Forums Top

Tiny issue, but letting you know. Fences 3.1 installed and ran fine. However, when I installed the latest AMD drivers and rebooted from that, all my fences grew to 4-wide, instead of 3-wide, so extended onto the other monitor. Windows 10, latest, and AMD (obviously) latest. Easily fixed manually, but still a strange behavior.

Reply #166 from Stardock Forums Top

Cannot seem to be able to create a portal fence to the Recycle Bin. There is another app that is an alternative to fences that allows for that. Is it possible to accomplish? Or have I just not found a way to do it yet?

Reply #167 from Stardock Forums Top

Quoting cancerdancer1337, reply 166

Cannot seem to be able to create a portal fence to the Recycle Bin. There is another app that is an alternative to fences that allows for that. Is it possible to accomplish? Or have I just not found a way to do it yet?

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Update: I get feedback. No, it seems that is not possible for Fences.

Thanks

Basj,
Stardock Community Assistant

Reply #168 from Stardock Forums Top

Just a heads up...Take a snapshot in "Layout & snapping" before ANY fences changes. It has saved my butt a few times after Intel graphic update installs.