Game Crashes on Launch

March 5, 2021 1:48 PM from

I recently wanted to try GalCiv3 again after a long time (a year or so) and it kept crashing when I launched the game. I went through the guide on this forum and have tried nearly everything. Checking my drivers, verify the files, running as admin, reinstalling the game but it keeps happening when the game is loading to get to the main menu. Between the last time I played it there was the 4.1 update and in december of last year nvidea had some driver updates that broke a couple of other games for me too (Offworld Trading Company was one of them). I got Offworld working again by forcing it to use a previous version of directX. I also noticed when reinstalling GalCiv3 that it made another directory named GalCiv3, the old one was named GC3Crusade. Before reinstalling the game couldn't find the path to the old ini file. Here is the debug file:

Debug Message: Current Time UTC: 02-28-2021 22:41

Debug Message: Version 4.01, Build #10727, last updated on: 02-28-2021 18:12

Debug Message: Product Version 23.0.8.8

Debug Message: Steam Build

Debug Message: Initializing DLC status

Debug Message: DLC0_Founders Owned: 0 Installed 0 PathExists: 0 Enabled By Default 1

Debug Message: DLC1_MapPack Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1

Debug Message: DLC1_5_Registration Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1

Debug Message: DLC2_MegaEvents Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1

Debug Message: DLC3_Snathi Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1

Debug Message: DLC4_PrecursorWorlds Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1

Debug Message: EXP1_Mercenaries Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1

Debug Message: DLC5_BuildersKit Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1

Debug Message: DLC6_RiseoftheTerrans Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1

Debug Message: DLC7_LostTreasures Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1

Debug Message: DLC8_AltarianProphecy Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1

Debug Message: EXP2_Crusade Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1

Debug Message: DLC10_MechKit Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1

Debug Message: EXP3_Intrigue Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1

Debug Message: DLC11_StarControlHeroes Owned: 0 Installed 0 PathExists: 0 Enabled By Default 1

Debug Message: EXP4_Retribution Owned: 0 Installed 0 PathExists: 0 Enabled By Default 1

Debug Message: DLC12_StarControlVillains Owned: 0 Installed 0 PathExists: 0 Enabled By Default 1

Debug Message: DLC13_StrangeNewWorlds Owned: 0 Installed 0 PathExists: 0 Enabled By Default 1

Debug Message: DLC14_WorldsInCrisis Owned: 0 Installed 0 PathExists: 0 Enabled By Default 1

Debug Message: Finished initializing DLC status

Debug Message: Initializing data directories

Debug Message: Checking if data bins needs to be rebuilt.

Debug Message: Loading options binary

Debug Message: Initialize Prefs

Debug Message: Checking data binaries

Debug Message: Loading core binary

Debug Message: Core XML has been changed: Yes

Debug Message: Setting core data

Debug Message: Loading particles binary

Debug Message: Setting particle data

Debug Message: Registering types

Debug Message: Setting data for assets

Debug Message: Activation successful.

Debug Message: Checking virtual memory

Debug Message: Initializing event center

Debug Message: Checking for valid working directory

Debug Message: Entering WinMain

Debug Message: ******* Starting Game Shell *******

Debug Message: InitializeResources.

Debug Message: Initializing Shell

Debug Message: Initializing Fonts

Debug Message: RegisterFont: Font with file: BankGthd.ttf, face index: 0, size 16 ALREADY registered, ID of -245753110 with same properties will not be registered separately.

Debug Message: Initializing Fonts - complete

Debug Message: Initializing Direct3D

DebugMessage: Particle Engine Created.

Debug Message: Adding DXSAS clean up function

Debug Message: Initializing device

Debug Message: DrawManager InitializeDevice

Debug Message: Creating renderer

Debug Message: Initializing Direct3D 11 Renderer

Debug Message: Creating FBX animation core

Debug Message: Enumerating device settings

Debug Message: CD3D11RendererSettings::Enumerate: Preferred adapter is 0

Debug Message: CD3D11RendererSettings::Enumerate: Creating DXGI 1.1 factory

Debug Message: CD3D11RendererSettings::Enumerate: Enumerating adapters

Debug Message: CD3D11RendererSettings::Enumerate: adapter enumerated

Debug Message: CD3D11RendererSettings::Enumerate: Adapter 0

Debug Message: CD3D11RendererSettings::Enumerate: Description: NVIDIA GeForce 840M

Debug Message: CD3D11RendererSettings::Enumerate: Vender ID: 0x10de (4318)

Debug Message: CD3D11RendererSettings::Enumerate: Device ID: 0x1341 (4929)

Debug Message: CD3D11RendererSettings::Enumerate: SettingsLevel: 3

Debug Message: CD3D11RendererSettings::Enumerate: Dedicated Video Mem: 2066219008 bytes

Debug Message: CD3D11RendererSettings::Enumerate: Dedicated System Mem: 0 bytes

Debug Message: CD3D11RendererSettings::Enumerate: Enumerating outputs for adapter 0

Debug Message: CD3D11RendererSettings::Enumerate: 64 display modes found for adapter 0, output 0

Debug Message: CD3D11RendererSettings::Enumerate: adapter enumerated

Debug Message: CD3D11RendererSettings::Enumerate: Adapter 1

Debug Message: CD3D11RendererSettings::Enumerate: Description: Intel(R) HD Graphics Family

Debug Message: CD3D11RendererSettings::Enumerate: Vender ID: 0x8086 (32902)

Debug Message: CD3D11RendererSettings::Enumerate: Device ID: 0xa16 (2582)

Debug Message: CD3D11RendererSettings::Enumerate: SettingsLevel: 1

Debug Message: CD3D11RendererSettings::Enumerate: Dedicated Video Mem: 0 bytes

Debug Message: CD3D11RendererSettings::Enumerate: Dedicated System Mem: 0 bytes

Debug Message: CD3D11RendererSettings::Enumerate: Enumerating outputs for adapter 1

Debug Message: CD3D11RendererSettings::Enumerate: adapter enumerated

Debug Message: CD3D11RendererSettings::Enumerate: Adapter 2

Debug Message: CD3D11RendererSettings::Enumerate: Description: Microsoft Basic Render Driver

Debug Message: CD3D11RendererSettings::Enumerate: Vender ID: 0x1414 (5140)

Debug Message: CD3D11RendererSettings::Enumerate: Device ID: 0x8c (140)

Debug Message: CD3D11RendererSettings::Enumerate: SettingsLevel: 3

Debug Message: CD3D11RendererSettings::Enumerate: Dedicated Video Mem: 0 bytes

Debug Message: CD3D11RendererSettings::Enumerate: Dedicated System Mem: 0 bytes

Debug Message: CD3D11RendererSettings::Enumerate: Enumerating outputs for adapter 2

Debug Message: Selected Adapter Description:

Debug Message: Description: NVIDIA GeForce 840M

Debug Message: Vender ID: 10de (4318)

Debug Message: Device ID: 1341 (4929)

Debug Message: Choosing initial renderer settings

Debug Message: Setting resolution to 1600 x 900

Debug Message: Initializing Renderer APIs

Debug Message: (CD3D11Renderer) Initializing driver

Debug Message: CreateDeviceAndSwapChain

Debug Message: DirectX Feature Level: DirectX 11.0

Debug Message: Device SUPPORTS raw and structured buffers

Debug Message: Initializing 2d screen space effect

Debug Message: Device is now ready

Debug Message: Registering text renderer icons

Debug Message: Creating SDF animation core

Debug Message: FXManager, FXElement size: 720 bytes

Debug Message: Shell initialization complete

Debug Message: Shell Initialized

Debug Message: CGalCiv3Shell::RequestInitializationState from: Invalid to: Uninitialized

Debug Message: Loading texture atlas 0

7,796 views 5 replies

Reply #1 March 5, 2021 2:07 PM from

GalCiv3 Forums Top

Sorry to hear you are having trouble.

From the log you are on 4.01 if you switch to 4.1 beta does it still crash?

Thank you for your patience and patronage.

Reply #2 March 5, 2021 5:26 PM from

GalCiv3 Forums Top

Thanks for the quick response. The game still crashes on the initial loading screen. It's strange because I never had any problems before. Also I didn't know the latest version was still in beta? Here's the new debug file:

Debug Message: Current Time UTC: 03-05-2021 22:15

Debug Message: Version 4.1, Build #10730, last updated on: 03-05-2021 23:04

Debug Message: Product Version 23.1.4.6

Debug Message: Steam Build

Debug Message: Working Directory: c:\program files (x86)\steam\steamapps\common\Galactic Civilizations III

Debug Message: Initializing DLC status. Online: 1