Stardock Forums
Hello, quick question. When I activate a purchased product let's say "Window Blinds", I enter the activation code and then my email. What would happen if I changed my email? Would I then activate using the new email? Or would I always have to enter the email I used when I made the purchase?
Thank You,
JJ
Hello,
You need to activate using the email you bought the product with.
at a later time after you can do an email change to your new email.
Just do another post then and we'll show you what to do .
AzDude
Stardock Community Assistant
What’s happen?
Starting my PC and nothing. I was asking to enter my Serial (Steam).
I've bought it, and now I have nothing anymore.
Where can I find the Serial and why CursorFX is now deactivated ?
Hello,
Sorry to hear you are having issues. Please try purge and reinstall steps as mentioned here: https://forums.stardock.com/486084/fences-support-faq#reinstalling Make sure to follow the steps for Steam. Retest it. Report back here.
Basj,
Stardock Community Assistant.
@Basj,
I've uninstalled CursorFX from Steam and the local Files.
After I've reinstalled, and it seems to work now again as before.
But I didn't understand, why it's stopping to work by asking the Serial.
And impossible to find my Serial anywhere.
But now it works again.
Thanks for your Help and Support.
It possible that you used to have not Steam version of CursorFX, the one download for trial for example, before you have the steam version. And that version will need a key/serial to work. Remove both of them and reinstall only the Steam version should solve the issue.
Thank you,
Basj,
Stardock Community Assistant
@AZDude, Can you please show me how to change my email with stardock.com and how to do future product installs with that new email? Thank you. - JJ
You can manage your Stardock account here: https://store.stardock.com/myaccount
Any of your products can be found here: https://store.stardock.com/myaccount/products/
Whatever you change your email to is what you would use for your products.
Hello,
For Account changes and email changes https://store.stardock.com/myaccount
To download product and get keys https://store.stardock.com/myaccount/products/
Products downloads and keys also here https://forums.stardock.com/484254/getting-your-products-and-keys
AzDude
Stardock Community Assistant
@AZDude, unfortunately, the interface doesn't look like that and there are no clickable buttons...Screenshot attached...
try this link again make sure you are logged into your account https://store.stardock.com/myaccount
@AZDude OK here's how stupid I am. I was logged into the forum, not the store. DUH!
OK It's done. When I enter the activation code after installing, can I now use my new address?
Thanks again for your help.
-JJ
After you do the change fron the old to the new email.. Then you use the new email.
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