andrew.hawes_746386

SC: Origins freezes after opening cutscenes

▼

SC: Origins freezes after opening cutscenes

from Stardock.net Forums

I just purchased this game and was able to install it via Steam OK. It opens and runs fine, and I can customize my name and the ship name. However, after that all I get is a message saying that the rest of the supplies and crew will be on board shortly. The game just hangs there. I've left it for 5 minutes without anything changing. I click on anything, the arrow changes to an hourglass, and then the screen gets a white overlay and a message from steam saying the game is not responding. I have tried verifying files, uninstalling and reinstalling, running offline, running with AV disabled, and nothing works.

One thing I notice is that the start screen for the game (where you select new game/load game/etc.) says Star Control Earth Rising instead of Star Control Origins. I know Earth Rising is the DLC for this game that I did not purchase, and am wondering if that could be the cause of the issue - it is looking for an SC:ER file to continue instead of an SC:O file? If so how do I fix it - I don't want to spend money on DLC when I haven't even played the game yet.

 

Update: I tried opting in to the Beta, and it's still not working

137,074 views 29 replies
Reply #27 from StarControl Forums Top

Not really. From what I can tell there's not enough RAM for the game causing it to become unresponsive.

Try opening Task Manager and sorting processes by memory, then check if there is anything that would be using a lot of it, like say a web-browser, then shut them down to free up memory.

DeskScapes - Bring your desktop background to life.
Reply #28 from Stardock.net Forums Top

How can there not be enough RAM, when the recommended configuration is 4MB, and I have double that? The only things I have runnig when testing this are Steam and AVG. I used to have avast (did not test with this) but got annoyed by it demanding reboots all the time, even after rebooting

Reply #29 from StarControl Forums Top

Your system might have 8GB, but that will be split with the integrated graphics card.

As the runlog says

INISettings:: DetermineVRAM dedicatedVideoMemory 128MB dedicatedSystemMemory 0MB sharedSystemMemory 4038MB vendorID 8086 deviceID 5916

The value for video memory is rather low. So the graphics card will struggle. I am also somewhat concerned by that the fact that the shared memory value is lower than it should be.

Here is an article describing how to check your VRAM and how to increase it.