Tiles v1.2 - Application Crash

I have just begun using Tiles as a replacement for ObjectDock, which I've used for many years as a launcher for apps and other shortcuts. I have Tiles setup with a number of Tile pages, eaxh containing pinned shortcuts to various apps, files and web sites.

About 3 or 4 times a day the application crashes without any error message (other than an entry in the Event log:

Faulting application name: Tiles64.exe, version: 1.1.6.0, time stamp: 0x559511b6
Faulting module name: Tiles64.exe, version: 1.1.6.0, time stamp: 0x559511b6
Exception code: 0xc0000005
Fault offset: 0x0000000000057c52
Faulting process ID: 0x36bc
Faulting application start time: 0x01d617225059bace
Faulting application path: C:\Program Files (x86)\Stardock\Tiles\Tiles64.exe
Faulting module path: C:\Program Files (x86)\Stardock\Tiles\Tiles64.exe
Report ID: 0e34e6ac-b513-4414-b2a4-9dbbc8e02502
Faulting package full name:
Faulting package-relative application ID:

I've attached the error report file that was gerated as an attachment:
https://cdn.stardock.us/support/uploads/Report.zip

Tiles closes and needs re-loading.

I've also noticed that shortly before the crash all the tiles on the currently visible page are displayed with almost no height so they are all compressed at the top of the page, apart from any 'live' tiles that represent open apps, which appear as normal minature windows.

Hopefully this can be investigated and fixed

 

3,587 views 1 replies
Reply #1 Top

Hello,

Sorry to hear you are having trouble.

What OS?

Is there a specific action, or actions, that result in a crash?

I've also noticed that shortly before the crash all the tiles on the currently visible page are displayed with almost no height so they are all compressed at the top of the page, apart from any 'live' tiles that represent open apps, which appear as normal minature windows.

Is it possible to get a video / screenshot of that posted here?

Sean Drohan
Stardock Support Manager