Game will not launch via Steam

from Stardock Forums

I bought the game via Steam.  When I click on Play in my Steam library, the Stardock window opens.  BUT, when I click on "Play" Starcontrol in the stardock window, the button changes briefly to blue "Stop", then reverts to green "Play" button.  Game does not launch.

My system exceeds all system requirements.  I have already re-installed game (multiple times), Steam client (multiple times), video drivers, DirectX, and audio drivers.  

 

Any help you can offer is appreciated.

 

system info (from Steam):

Computer Information:

    Manufacturer:  Alienware

    Model:  Alienware 18

    Form Factor: Laptop

    No Touch Input Detected

 

Processor Information:

    CPU Vendor:  GenuineIntel

    CPU Brand:  Intel(R) Core(TM) i7-4900MQ CPU @ 2.80GHz

    CPU Family:  0x6

    CPU Model:  0x3c

    CPU Stepping:  0x3

    CPU Type:  0x0

    Speed:  2794 Mhz

    8 logical processors

    4 physical processors

    HyperThreading:  Supported

    FCMOV:  Supported

    SSE2:  Supported

    SSE3:  Supported

    SSSE3:  Supported

    SSE4a:  Unsupported

    SSE41:  Supported

    SSE42:  Supported

    AES:  Supported

    AVX:  Supported

    AVX2:  Supported

    AVX512F:  Unsupported

    AVX512PF:  Unsupported

    AVX512ER:  Unsupported

    AVX512CD:  Unsupported

    AVX512VNNI:  Unsupported

    SHA:  Unsupported

    CMPXCHG16B:  Supported

    LAHF/SAHF:  Supported

    PrefetchW:  Unsupported

 

Operating System Version:

    Windows 10 (64 bit)

    NTFS:  Supported

    Crypto Provider Codes:  Supported 311 0x0 0x0 0x0

 

Video Card:

    Driver:  NVIDIA GeForce GTX 770M

    DirectX Driver Name:  nvldumd.dll

    Driver Version:  25.21.14.2531

    DirectX Driver Version:  25.21.14.2531

    Driver Date: 4 9 2019

    OpenGL Version: 4.6

    Desktop Color Depth: 32 bits per pixel

    Monitor Refresh Rate: 59 Hz

    DirectX Card: NVIDIA GeForce GTX 770M

    VendorID:  0x10de

    DeviceID:  0x11e0

    Revision:  0xa1

    Number of Monitors:  1

    Number of Logical Video Cards:  1

    No SLI or Crossfire Detected

    Primary Display Resolution:  1920 x 1080

    Desktop Resolution: 1920 x 1080

    Primary Display Size: 16.10" x 9.06" (18.46" diag)

                                            40.9cm x 23.0cm (46.9cm diag)

    Primary Bus: PCI Express 8x

    Primary VRAM: 3071 MB

    Supported MSAA Modes:  2x 4x 8x 

 

Sound card:

    Audio device: Speakers / Headphones (Realtek 

 

Memory:

    RAM:  32559 Mb

 

VR Hardware:

    VR Headset: None detected

 

Miscellaneous:

    UI Language:  English

    Media Type:  DVD

    Total Hard Disk Space Available:  1013202 Mb

    Largest Free Hard Disk Block:  821357 Mb

    OS Install Date: Dec 31 1969

    Game Controller: None detected

    MAC Address hash: e88d7ac65ef89921f90c543b9e53c795ed51b2b9

    Disk serial number hash: 7a304ad4

 

24,732 views 4 replies
Reply #1 from Stardock.net Forums Top

Hmm, sounds like an issue with the launcher for some reason.

What you can try is doing this:

1. Right-click on Star Control: Origins in your library > Open properties

2. Go to Local Files > Click on Browse Local Files

3. Open the "Game" folder.

4. Find and launch StarControl_DX11.exe

If the game is still not launching something might be wrong with the installation.

Reply #2 from Stardock Forums Top

I got these errors when I do that:


"The code execution cannot proceed because MSVCP140.dll was not found.  Reinstalling the program may fix this problem."

"The code execution cannot proceed because VCRUNTIME140.dll was not found.  Reinstalling the program may fix this problem."

These files are nowhere to be found in the game files.

SoundPackager - Customize the Windows sound scheme
Reply #3 from Stardock Forums Top

aha!  i found issue.  My Microsoft Visual C++ files were corrupted.  Also had 7 different versions installed.

 

Thanks for the help!  

Reply #4 from Stardock.net Forums Top

Great to hear you found the problem :)