is there a problem with gmail accounts?

not receiving the validation email

from Stardock Forums

i have a friend who's trying to register his gmail account some of the various stardock software. and even tho he's tried registering his gmail account and having the validation email sent to his email, he's not receiving them. and he has looked in all of his folders (trash, spam, promotions, etc..) and is not finding anything

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12,081 views 4 replies
Reply #1 from Stardock Forums Top

Hello,
I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate you feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

No, no issues.

Have your friend create a ticket noting what email address he needs validated:

http://esupport.stardock.com/index.php?/Tickets/Submit

Sean Drohan
Stardock Support Manager

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Reply #3 from Stardock Forums Top

I have the same problem right now. I can receive order invoice to my Gmail (I made a purchase without logging in), but when I try to change my account email to a Gmail hosted one I never receive the confirmation message to that box, not in spam either. I tried an iCloud box and received message there instantly, so the problem seems to be specifically with Gmail. I've already filed a ticket.

Reply #4 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

Quoting ENDrain03, reply 3

I have the same problem right now. I can receive order invoice to my Gmail (I made a purchase without logging in), but when I try to change my account email to a Gmail hosted one I never receive the confirmation message to that box, not in spam either. I tried an iCloud box and received message there instantly, so the problem seems to be specifically with Gmail. I've already filed a ticket.

We may indeed have an issue with that reset page... Give it an hour and try again, please.

Thank you for the report.

Sean Drohan
Stardock Support Manager