Fenced_in_and_loving_it Fenced_in_and_loving_it

I am still having the problem that on some of my touchpads/computers, I can't 2 finger scroll in fences

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I am still having the problem that on some of my touchpads/computers, I can't 2 finger scroll in fences

no 2 finger scroll with touchpad

from Stardock Forums

Some computers have it some don't.  All computers do the 2 finger scroll on webpages, file managers, text editors, apps and softwares, etc.  However there are some computers which do not have 2 finger scrolling in the fences.  Namely Asus and Razer Blade.  I think it may be a difference in the touch pad drivers where Elan do not. 

However the Elan touch pads do scroll on most apps as I said in the first line.  Synaptics touch pads seem to have no problem scrolling in fences.  I think this remains a mystery that is unsolved since I first brought it up in late 2018.

I did notice that my Synaptics touch pad has lost the ability to 2 finger scroll in fences when it has only been moved over the fence, and not clicked on the fence yet.  I did no Windows update, and no fences update for this change to occur.  This is a bad change.  I prefer when I can 2 finger scroll just from moving into the fence, but not clicking it.  It may have something to do with an update to the Rainmeter exe.   I have been looking at my having updated the Rainmeter .exe I am using.  This is possibly the only change to my one Synaptics touch pad computer.  However I still do not install the Rainmeter .exe and only run it as a portable executable that I keep in my taskbar.  This may be a source of some of the issues.  Perhaps a starting point for software designers would be to try to work with the Rainmeter which is also a very important desktop customization program.

Again it seems that Elan drivers which do run with 2 finger scrolling on all apps and such, are the problem here and that would be the second point that Fences software developers would need to look at.  I should add that I have a brand new subscription and have bee using the newest fences software on a Razer Blade computer with a Razer Blade Pro touchpad, which I think very closely resembles the Elan touch pad on an Asus ROG I use at work.

fences
129,829 views 37 replies
Reply #27 from Stardock Forums Top

Quoting charleshristiangrimm8035, reply 25

I'm having the same problem as everyone in this thread

Why do you keep selling it if you don't support it anymore? You are doing nothing to solve the problem!

There will be an update for Fences rather soonish.  However, we tried, with multiple devices, to reproduce and resolve this - we could not - it will not be part of the update I am afraid.

Sean Drohan
Stardock Support Manager

Offworld Trading Company
Reply #28 from Stardock Forums Top

Everything Toolbar (a plugin for voidtools' Everything search) has a similar problem to Fences, where touchpad scrolling doesn't really work with Windows Precision and other touchpads.

However, the developer has made a comment that sounds like he might have a solution (see here: https://github.com/stnkl/EverythingToolbar/issues/20), which maybe could be cross-implemented in a similar manner in Fences?

Reply #30 from Stardock Forums Top

Quoting yeri60, reply 29

Stardock support, any news on this issue ??

Quoting sdRohan, reply 27

There will be an update for Fences rather soonish.  However, we tried, with multiple devices, to reproduce and resolve this - we could not - it will not be part of the update I am afraid.

Nothing has changed I am afraid.

Sean Drohan
Stardock Support Manager

Reply #31 from Stardock Forums Top

Still nothing at this point? I just started a free trial of Fences after my coworker praised it for the last couple of years and I like it greatly other than this issue. Like others, I can use multi-gesture scrolling on folder portals, but not inside normal fences. I am using an Alienware M15R5 from last year with a precision trackpad.

Reply #32 from Stardock Forums Top

I guess that answer is no. My trial is up in 12 days. While I like what fences has to offer, the fact that I cannot scroll with the trackpad of my laptop compounded with the fact that its been an issue for so long with no resolution or update doesn't lead me to believe this product is really well cared for. I'll keep using it and decide if I really need it in just over a week I guess.

Reply #33 from Stardock Forums Top

I am having this issue on a brand-new HP Spectre x360 running Windows 11 with a Synaptics touchpad.  Two-finger scrolling works fine within the Fences application itself (where you go to configure settings), but does not work at all in Fences on the desktop.

Very disappointed to learn this has been a 4+ year issue with no resolution!!

Reply #34 from Stardock Forums Top

I just found fences and have a new Dell XPS 15 9510 and I have the same thing.  I cant 2 finger scroll inside a fence with the touchpad and my external mouse works fine.  

I was so excited to use this and looks great but this is a deal breaker if its not going to work.

 

I found a free program called Portals that is a take off on this.  Not as good but not bad and does what i need.  It scrolls fine.

Please let me know if there is a solution and I will reinstall.  Until then I cant use this.  I was going to buy it for my whole company.  We get so many complains about this.  Cant until this is solved.  We use dell Products.  

 

ALso.  Its just a generic Driver in windows 11 and not a special driver causing this.

Reply #35 from Stardock Forums Top

Hello everyone,
Would like to let you all know that there is a new Fences v5.56 Beta which have a potential Fix for scrolling with trackpad issue. Appreciate if you could try out this version and see if your issue get resolved with it. For Fences v5.56 Beta release please refer here: https://forums.stardock.com/528894/fences-556-beta-feedback-thread

Thank you.
Basj,
Stardock Community Assistant.

Reply #36 from Stardock Forums Top

It took a while before I got to it -- but I downloaded 5.59 today and the touchpad scrolling is working wonderfully.  Thanks!

Reply #37 from Stardock Forums Top

Quoting thejadestorm, reply 36

It took a while before I got to it -- but I downloaded 5.59 today and the touchpad scrolling is working wonderfully.  Thanks!

Thank you for the feedback, thejadestorm.

Sean Drohan
Stardock Product Lifecycle Manager