Can't purchase skins

from WinCustomize Forums

the purchase skin button is not working on any skins

24,550 views 5 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. I just checked and it working for me. Could you try different browser and report back.

Thanks

Basj,
Stardock Community Assistant.

Reply #2 from WinCustomize Forums Top

it doesn't work with firefox anymore. might have to do with a change in the way you purchase them. Before it would go through stardock'spage, but now the payment is through a mini pop up.

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Reply #3 from Stardock Forums Top

I am using Firefox. And it work. It probably something blocking it on your side. Maybe some add-on not compatible with it. Try using Firefox Private mode and see if it work. Usually Firefox Private mode run without any add-on.

Thank you,

Basj
Stardock Community Assistant.

Reply #4 from WinCustomize Forums Top

just had to clear the site data. Apparently their was too much. It actually stopped allowing me to access the site for some weird reason. Anyway all fixed now. Thanks for taking the time to help me out!

Reply #5 from Stardock Forums Top

Great, glad to help.

Thanks.

Basj

Stardock Community Assistant.