Game crashes at the first dialogue

from StarControl Forums

Hello everyone,

I just bought the game and I cant' start a new game. Everytime I start a new game, the first video plays, I enter my name, choose the difficulty, play the second video and then it crashes. The line of dialogue appears, the music plays, but that's all. The screen is stucked on this:

 

I have followed the steps of this topic, but problem remains.

https://forums.starcontrol.com/491043/star-control-origins-support-faq#pagefile

I have a pagefile.sys, bigger than recommended. I verified files of the game. I tried to start as admin both Steam and game. I reinstalled VCRedist and DirectX. I run as 1366x768 and set settings at the lowest. Activated / deactivated VSync. Tried with fullscreen or not. Drivers were already up-to-date. Etc.

 

Here is my system:

MINIMUM

  • Requires a 64-bit processor and operating system > OK
  • OS: Windows 7 / 8 / 10 64-bit > Windows 10 64-bits
  • Processor: Dual Core Intel or AMD processor > i5-8250U
  • Memory: 4 GB RAM > 8 GB
  • Graphics: Intel Integrated 520 or equivalent > Intel® UHD Graphics 620
  • DirectX: Version 11 > Direct X11 Supported
  • Network: Broadband Internet connection > OK
  • Storage: 26 GB available space > OK
  • Sound Card: DirectX Compatible Sound Card > No idea

I have the game and all the DLC via Steam.

Thank you very much for your help. And remain of course available for any additionnal detail.

 

59,982 views 13 replies
Reply #1 from StarControl Forums Top

Hello,

I just found two game files in: C:\Program Files (x86)\Steam\steamapps\common\Star Control - Origins\Game

 

Their names:

Error_Thread03.txt

Error_Thread07.txt

 

Both contain the following text:

Error:
D:\StarControl_BM\Main\Apps\StarControl\Source\Astronomy\AvatarShip.cpp Line: 91
Could not find ship design: Norast_Warship_Playable

My D: harddrive is the hard drive for the Windows restoration. I have nothing inside.

Hope it could help to figure out.

Reply #2 from StarControl Forums Top

Sorry that you are having trouble.  Can you share the contents of your starcontrol "my games" folder?  It would located in your documents folder, similar to this:
 C:\Users\bob\Documents\My Games\Star Control

Sins of a Solar Empire II
Reply #3 from StarControl Forums Top

Thanks for your answer. It's getting worse and worse ^^".

I just didn't do anything (about game files or parameters) since I looked to these crash reports. But when trying yesterday, the game just refused to start. I click on Play in Steam, the application starts, but it's just an infinite black screen (I've waited 10 minutes to be sure...).

So, I thought I did something wrong and decided to start again on a fresh start.

I followed instructions to completely remove the game of the computer. I reinstalled it. Verified game files. Still the same issue.

I so changed the settings for the lowest configuration. Chose the Administrator start of the game exe directly.

Proceed to a clean boot from a fresh account admin user as explained in the instructions. Still the same issue. Now, just nothing works xD.

In My Games, I have:

Designs, Fleets, Saves, Universes folders, all empty.

RunLog.txt

RunLog_Previous.txt

settings.ini

settings.old

 

RunLog.txt :

Star Control RunLog.txt
Build description: v1.40 (CL67223) - FinalRelease - CookAssets=Off - NetworkAPI=Steam - DX11   - OptimizeNitrousLibsForDebug=OFF
User: Bambou
INISettings::DetermineVRAM dedicatedVideoMemory 128MB dedicatedSystemMemory 0MB sharedSystemMemory 3779MB vendorID 8086 deviceID 5917
 --- Settings ---
Game Window: 1680 x 1050
Scale UI to 1080: 1
Borderless: 0
Fullscreen: 0
MSAA Samples: 1
Detail: 0
Shadow Detail: 0
vSync: 0
Framerate Limit: 144
BG Framerate Limit: 30
Async Compute: 0
Master Sound Volume: 0
 ----------------

 

RunLog_Previous.txt :

Star Control RunLog.txt
Build description: v1.40 (CL67223) - FinalRelease - CookAssets=Off - NetworkAPI=Steam - DX11   - OptimizeNitrousLibsForDebug=OFF
User: Bambou
INISettings::DetermineVRAM dedicatedVideoMemory 128MB dedicatedSystemMemory 0MB sharedSystemMemory 3779MB vendorID 8086 deviceID 5917
 --- Settings ---
Game Window: 1680 x 1050
Scale UI to 1080: 1
Borderless: 0
Fullscreen: 0
MSAA Samples: 1
Detail: 0
Shadow Detail: 0
vSync: 0
Framerate Limit: 144
BG Framerate Limit: 30
Async Compute: 0
Master Sound Volume: 0
 ----------------

Reply #4 from StarControl Forums Top

I have the same issue. Have seen other threads with the same issue. Not a single one I found has a solution from tech support. Please advise.

Reply #5 from StarControl Forums Top

For myself, I start a game, go through the opening dialogue.  I leave to head to Triton.  Once I get there, the game stops, zooms out, and just does a spinning overview of the solar system.  I have no control.  I tried going to another planet instead, same deal.  As soon as I get there, the ship stops, the screen zooms out and I can do nothing.  Pretty exciting I can't get 3 minutes into the game without a glitch.

Reply #6 from StarControl Forums Top

Sorry that you're having trouble.  We are unable to reproduce the problem here internally but we are working on a patch that may help.  We'll let you know when its ready for testing.

Reply #7 from StarControl Forums Top

Still can't play more than 1 minute of the game.  I get to Triton, the view zooms out and keeps spinning though Sol.  I lose all control other than being able to quit the game.  Fantastic.

Reply #8 from StarControl Forums Top

Did they release their update already? I didn't see it in the Steam news.

Reply #9 from StarControl Forums Top

I have the same issue. Bought the game from GOG, couldn't play it at all. Freezes on the first Dialog (app not responding)- UI shown, animation and dialog windows are black.

Specs:
Windows 10 Pro 1909

i7-6700/32GB RAM + I use the integrated Intel Graphics HD530 (don't have external video) with the latest intel driver (tried an older one too, no difference)

Tried all kind of settings. I think I meet the minimum requirements.

Code: asp.net
  3. Star Control RunLog.txt
  5. Build description: v1.42 (CL74707) - FinalRelease - CookAssets=Off - NetworkAPI=GOG - DX11  - OptimizeNitrousLibsForDebug=OFF
  7. User: venimus
  9. INISettings::DetermineVRAM dedicatedVideoMemory 128MB dedicatedSystemMemory 0MB sharedSystemMemory 16218MB vendorID 8086 deviceID 1912 
  11.  --- Settings --- 
  13. Game Window: 1366 x 768
  15. Scale UI to 1080: 1
  17. Borderless: 0
  19. Fullscreen: 0
  21. MSAA Samples: 1
  23. Detail: 0
  25. Shadow Detail: 0
  27. vSync: 0
  29. Framerate Limit: 144
  31. BG Framerate Limit: 30
  33. Async Compute: 0
  35. Master Sound Volume: 0
  37.  ---------------- 
  39. Aftermath failed to initialize!
  41. Something weird happened that caused the library to fail for some reason
  43. UI is scaled by 71.1% and may not look sharp.
  45. Scene Mode: Entering MOVIE
  47. Game Loop Mode: Entering LOADING
  49. Scene Mode: Entering MOVIE
  51. Scene Mode: Exiting MOVIE
  53. Scene Mode: Entering MAIN_MENU
  55. Game Loop Mode: Entering MENUS
  57. Scene Mode: Exiting MAIN_MENU
  59. Scene Mode: Entering MULTIVERSE
  61. Nitrous Warning: GOGWrapper::IsAchievementUnlocked failed. Error name: GalaxyInvalidArgumentError  Error message: Achievement "FB_WIN_AS_NORAST" not found for user 46...80....
  63.  
  65. Nitrous Warning: GOGWrapper::IsAchievementUnlocked failed. Error name: GalaxyInvalidArgumentError  Error message: Achievement "FIRST_CONTACT_GLOOSH" not found for user 46...80....
  67.  
  69. Nitrous Warning: GOGWrapper::IsAchievementUnlocked failed. Error name: GalaxyInvalidArgumentError  Error message: Achievement "COMPLETE_DEEP_HORIZONS_STATION" not found for user 46...80....
  71.  
  73. Scene Mode: Exiting MULTIVERSE
  75. Preparing to enter dialog scene HumanCommanderDialogScene
  77. Scene Mode: Entering LOADING_POPUP
  79. Game Loop Mode: Entering LOADING
  81. Assert Fail: fileBuffer.m_uiSize < fileBuffer.m_uiCapacity File D:\StarControl_BM\Main\Libs\MVC\Common\MVC_Library.cpp Line 2925
  83. (15 duplicates)
  85. Scene Mode: Exiting LOADING_POPUP
  87. Scene Mode: Entering MOVIE
  89. Scene Mode: Exiting MOVIE
  91. Scene Mode: Entering BRIEFING
  93. Game Loop Mode: Entering MENUS
  95. Scene Mode: Exiting BRIEFING
  97. Scene Mode: Entering MOVIE
  99. Game Loop Mode: Entering LOADING
  101. Scene Mode: Exiting MOVIE
  103. Preparing to enter dialog scene HumanCommanderDialogScene
  105. Scene Mode: Entering DIALOG
  107. Game Loop Mode: Entering DIALOG
  109.  

 

Reply #10 from StarControl Forums Top

Hi!

I have the exact same problem. Here are my log files.

RunLog:

Code: asp.net
  1. Star Control RunLog.txt 89Build description: v1.43 (CL77154) - FinalRelease - CookAssets=Off - NetworkAPI=Steam - DX11 - OptimizeNitrousLibsForDebug=OFF User: erezv INISettings::DetermineVRAM dedicatedVideoMemory 128MB dedicatedSystemMemory 0MB sharedSystemMemory 3997MB vendorID 8086 deviceID 8a56 --- Settings --- Game Window: 1920 x 1080 Scale UI to 1080: 1 Borderless: 0 Fullscreen: 0 MSAA Samples: 1 Detail: 0 Shadow Detail: 0 vSync: 1 Framerate Limit: 144 BG Framerate Limit: 30 Async Compute: 0 Master Sound Volume: 0 ---------------- Aftermath failed to initialize! Something weird happened that caused the library to fail for some reason Downloading subscribed items 0 subscribed items found Scene Mode: Entering MOVIE Game Loop Mode: Entering LOADING Scene Mode: Entering MOVIE Scene Mode: Exiting MOVIE Scene Mode: Entering MAIN_MENU Game Loop Mode: Entering MENUS Scene Mode: Exiting MAIN_MENU Preparing to enter dialog scene HumanCommanderDialogScene Scene Mode: Entering LOADING_POPUP Game Loop Mode: Entering LOADING Assert Fail: fileBuffer.m_uiSize < fileBuffer.m_uiCapacity File D:\StarControl_BM\Main\Libs\MVC\Common\MVC_Library.cpp Line 2925 (15 duplicates) Scene Mode: Exiting LOADING_POPUP Scene Mode: Entering MOVIE Scene Mode: Exiting MOVIE Scene Mode: Entering BRIEFING Game Loop Mode: Entering MENUS Scene Mode: Exiting BRIEFING Scene Mode: Entering MOVIE Game Loop Mode: Entering LOADING Scene Mode: Exiting MOVIE Preparing to enter dialog scene HumanCommanderDialogScene Scene Mode: Entering DIALOG Game Loop Mode: Entering DIALOG

 

RunLog_Previous:

Code: asp.net
  1. Star Control RunLog.txt Build description: v1.43 (CL77154) - FinalRelease - CookAssets=Off - NetworkAPI=Steam - DX11 - OptimizeNitrousLibsForDebug=OFF User: erezv INISettings::DetermineVRAM dedicatedVideoMemory 128MB dedicatedSystemMemory 0MB sharedSystemMemory 3997MB vendorID 8086 deviceID 8a56 --- Settings --- Game Window: 1920 x 1080 Scale UI to 1080: 1 Borderless: 0 Fullscreen: 0 MSAA Samples: 1 Detail: 0 Shadow Detail: 0 vSync: 1 Framerate Limit: 144 BG Framerate Limit: 30 Async Compute: 0 Master Sound Volume: 0 ---------------- Aftermath failed to initialize! Something weird happened that caused the library to fail for some reason Downloading subscribed items 0 subscribed items found Scene Mode: Entering MOVIE Game Loop Mode: Entering LOADING Scene Mode: Entering MOVIE Scene Mode: Exiting MOVIE Scene Mode: Entering MAIN_MENU Game Loop Mode: Entering MENUS Scene Mode: Exiting MAIN_MENU Preparing to enter dialog scene HumanCommanderDialogScene Scene Mode: Entering LOADING_POPUP Game Loop Mode: Entering LOADING Assert Fail: fileBuffer.m_uiSize < fileBuffer.m_uiCapacity File D:\StarControl_BM\Main\Libs\MVC\Common\MVC_Library.cpp Line 2925 (15 duplicates) Scene Mode: Exiting LOADING_POPUP Scene Mode: Entering MOVIE Scene Mode: Exiting MOVIE Scene Mode: Entering BRIEFING Game Loop Mode: Entering MENUS Scene Mode: Exiting BRIEFING Scene Mode: Entering MOVIE Game Loop Mode: Entering LOADING Scene Mode: Exiting MOVIE Preparing to enter dialog scene HumanCommanderDialogScene Scene Mode: Entering DIALOG Game Loop Mode: Entering DIALOG

 

Reply #11 from StarControl Forums Top

This issue was somehow resolved with the latest update of Intel display drivers and the game (1.43). Now i the game works and the initial dialog passed sucessfuly

Reply #13 from StarControl Forums Top

Has anyone solved this issue?

I have a Intel Core i7 with 8 gig of memory and 200 gig drive running Intel HD520 graphics.

I am having the same issue ( games locks up at “The last of the crew and supplies should be coming over to you shortly, captain.” screen) and have not been able to play this game at all.

SO far a Hugh waste of my money.

Is this a solvable issue?