Consistent game freeze when placing a tower and instruction voice over starts to play.

Consistent freeze during game play when placing a tower and instruction voice over starts to play.  100% repeatable - 5 out of 5 attempts.  The only way to exit the game at that point was by using the Task Manager to force quit the program. 

I was able to complete the 1st mission but I had to make sure I was never placing a tower when the voice over instructions was going to play.  During the 2nd mission as I was placing a tower and the voice over started to play, the game froze.  

 

         Operating System: Windows 10 Home 64-bit (10.0, Build 18362) (18362.19h1_release.190318-1202)

                 Language: English (Regional Setting: English)

      System Manufacturer: Gigabyte Technology Co., Ltd.

             System Model: GA-78LMT-S2

                     BIOS: Award Modular BIOS v6.00PG (type: BIOS)

                Processor: AMD FX(tm)-4300 Quad-Core Processor             (4 CPUs), ~3.8GHz

                   Memory: 8192MB RAM

      Available OS Memory: 8190MB RAM

                Page File: 6019MB used, 7948MB available

              Windows Dir: C:\WINDOWS

          DirectX Version: DirectX 12

      DX Setup Parameters: Not found

         User DPI Setting: 96 DPI (100 percent)

       System DPI Setting: 96 DPI (100 percent)

          DWM DPI Scaling: Disabled

                 Miracast: Available, with HDCP

Microsoft Graphics Hybrid: Not Supported

 DirectX Database Version: Unknown

           DxDiag Version: 10.00.18362.0329 64bit Unicode

---------------

Display Devices

---------------

           Card name: NVIDIA GeForce GTX 1050 Ti

        Manufacturer: NVIDIA

           Chip type: GeForce GTX 1050 Ti

            DAC type: Integrated RAMDAC

         Device Type: Full Device (POST)

          Device Key: Enum\PCI\VEN_10DE&DEV_1C82&SUBSYS_86261043&REV_A1

       Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 

 Device Problem Code: No Problem

 Driver Problem Code: Unknown

      Display Memory: 8112 MB

    Dedicated Memory: 4018 MB

       Shared Memory: 4094 MB

        Current Mode: 1600 x 900 (32 bit) (60Hz)

 

38,906 views 4 replies
Reply #1 Top

Thank you for this. We're working hard on tracking down all cases of freezing. Identifying what reproduces the bug is a huge help.

Reply #2 Top

What sound card are you using? Onboard audio? If so, can you post the date of the driver from the dxdiag? Thanks!

Reply #3 Top

Hello Jacana_Lahx,

Sorry to hear you are having trouble.

Consistent freeze during game play when placing a tower and instruction voice over starts to play. 

I was able to complete the 1st mission but I had to make sure I was never placing a tower when the voice over instructions was going to play. 

This is a long shot, but if you mute the game, in the game settings, do you still see it?

 

If that fails, if you run the game in 'Min Spec Mode', do you still see the issue?

If nothing helps, please see this thread:

https://forums.stardock.net/494196/siege-of-centauri-support-faq#Bugs

And post the requested files so we can look into it further.

Thanks for your help, and patience, resolving this, Jacana_Lahx. 


Sean Drohan
Stardock Support Manager

Reply #4 Top

Also,

We released patch 1.01 that may address the issues you are seeing:

https://steamcommunity.com/games/524010/announcements/detail/1584627909138461006

If not, getting the information requested in my prior reply would be most helpful.

Please let us know and thanks for your patience.