Multiplayer problem

Hey Nimi31, have you tried going through our troubleshooting?

You might want to also check your firewall to make sure it is not blocking Sins.

Hello,

Sorry to hear you are having trouble.

Can you detail what happens when you try - do you get any error for example?

Sean Drohan
Stardock Support Manager

Hi,

I don't know about the guy, but I found that after some time, about 2~3 weeks since I played last in online mode - there is no Internet MP. To be precise it is disconnected somehow. I was wondering if it is my net, but the other games I have don't have it and run theirs as it should. The only indication that something went wrong is that Steam finds a missing file and tries to fix it. Do you have a fix for the subject?

P.S.: Is there a way to see if the server is working or not?

Kind regards,

Hello,

Sorry to hear you are having trouble.

There may have been an issue at the time but now resolved.  Have you tried recently?

Sean Drohan
Stardock Support Manager

why is connecting to multiplayer so difficult and non responsive?!?,... I put in known good credentials to the ICO Login screen and it returns "Network Error - Disconnected from ironclad Online."

What can I do to play SOSE game multiplayer over the internet with a friend.  The game is great, what is going on???  This is so frustrating!

Kevin - Pittsburgh PA

Hello,

Sorry to hear you are having trouble.

We know multiplayer was working this weekend - one of our community managers held a Sins tournament. 

I want you to rename:

\Documents\My Games\Ironclad Games\Sins of a Solar Empire Rebellion\Setting

to:

\Documents\My Games\Ironclad Games\Sins of a Solar Empire Rebellion\Setting.Old

Run the game - don't change any settings, and try to log into the lobby.

Let us know.

Sean Drohan
Stardock Support Manager

Hello ,

I bought the game yesterday on steam and i having the same issue.

I run the game, when i try to play the multiplayer, the screen freezes for a while and shows the message "Network error: disconnected from internet multiplayer".

I gave admin permissions. checked the firewall. did all the procedures above and in the troubleshooting section. reinstalled the game. Tried the procedure the same as Not_Sure above.

After all, i played with Dev.exe and got this message on debug file.

And that´s the log file:

D3D9 - ChangeDevice...

  DeviceType.......... HAL

  AdapterOrdinal.......0

  AdapterFormat....... X8R8G8B8

  BehaviorFlags....... HARDWARE_VERTEXPROCESSING 

  BackBufferSize.....  1024 x 768

  BackBufferFormat.... A8R8G8B8

  DepthStencilFormat.. D24X8 (Enabled)

  MultiSampleType..... IDSMultisampleTwoSamples (Quality=0)

  IsWindowed.......... 1

  ChangeDevice Result. success

Setup:DataFileSystem

Added 4 Fixed Data File paths

> .\Rebellion

> .\Diplomacy

> .\Entrenchment

> .

Found 0 Available Mods in C:\Users\isaqu\Documents\My Games\Ironclad Games\Sins of a Solar Empire Rebellion\Mods-Rebellion v1.85 Dev

Found 0 Enabled Mods in C:\Users\isaqu\Documents\My Games\Ironclad Games\Sins of a Solar Empire Rebellion\Mods-Rebellion v1.85 Dev\EnabledMods.txt

D3DXCreateEffect Error Buffer: c:\program files (x86)\steam\steamapps\common\Sins of a Solar Empire Rebellion\PipelineEffect\Particle_MeshShadowed.fx(114,6): warning X3557: loop only executes for 1 iteration(s), forcing loop to unroll

D3DXCreateEffect Error Buffer: c:\program files (x86)\steam\steamapps\common\Sins of a Solar Empire Rebellion\PipelineEffect\GS_ShadowedAsteroid.fx(114,6): warning X3557: loop only executes for 1 iteration(s), forcing loop to unroll

D3DXCreateEffect Error Buffer: c:\program files (x86)\steam\steamapps\common\Sins of a Solar Empire Rebellion\PipelineEffect\GS_ShadowedShip.fx(249,6): warning X3557: loop only executes for 1 iteration(s), forcing loop to unroll

c:\program files (x86)\steam\steamapps\common\Sins of a Solar Empire Rebellion\PipelineEffect\GS_ShadowedShip.fx(251,7): warning X3557: loop only executes for 1 iteration(s), forcing loop to unroll

c:\program files (x86)\steam\steamapps\common\Sins of a Solar Empire Rebellion\PipelineEffect\GS_ShadowedShip.fx(251,7): warning X3557: loop only executes for 1 iteration(s), forcing loop to unroll

c:\program files (x86)\steam\steamapps\common\Sins of a Solar Empire Rebellion\PipelineEffect\GS_ShadowedShip.fx(128,6): warning X3557: loop only executes for 1 iteration(s), forcing loop to unroll

*** TextureSystem could not find file () within TextureSystem's working directory (Textures).

Reloading All PipelineEffects...

Settings Saved: C:\Users\isaqu\Documents\My Games\Ironclad Games\Sins of a Solar Empire Rebellion\Setting\rebellion.user.dev.setting

Settings Saved: C:\Users\isaqu\Documents\My Games\Ironclad Games\Sins of a Solar Empire Rebellion\Setting\rebellion.user.dev.setting

Settings Saved: C:\Users\isaqu\Documents\My Games\Ironclad Games\Sins of a Solar Empire Rebellion\Setting\rebellion.user.dev.setting

C:\Users\isaqu\Documents\My Games\Ironclad Games\Sins of a Solar Empire Rebellion\Setting\rebellion.uimappings.dev.setting not found... New Version being created.

C:\Users\isaqu\Documents\My Games\Ironclad Games\Sins of a Solar Empire Rebellion\Setting\rebellion.camera.dev.setting not found... New Version being created.

Creating player mappings ... (rand seed:225859666)

TITAN_PSIREBEL_COSMETIC has weapon:3 damage in BACK bank but no weapon points for its current mesh. Is this intended?

TITAN_TECHLOYALIST_COSMETIC has weapon:1 damage in LEFT bank but no weapon points for its current mesh. Is this intended?

TITAN_TECHLOYALIST_COSMETIC has weapon:1 damage in RIGHT bank but no weapon points for its current mesh. Is this intended?

TITAN_PHASEREBEL_COSMETIC has weapon:2 damage in BACK bank but no weapon points for its current mesh. Is this intended?

Settings Saved: C:\Users\isaqu\Documents\My Games\Ironclad Games\Sins of a Solar Empire Rebellion\Setting\rebellion.user.dev.setting

Window(icoButton) Button Press from CURSOR_BUTTON_0.

Window(acceptButton) Button Press from CURSOR_BUTTON_0.

ICOClient connecting to 66.79.209.80:8000

ICOClient-Socket created - Id:2760

SocketSystem CreateSocket Id:2760 Name:ICOClient-Socket PeerIp:0.0.0.0:0

ICOClient-Socket connecting to 66.79.209.80:8000

Window(icoButton) Button Press from CURSOR_BUTTON_0.

Window(acceptButton) Button Press from CURSOR_BUTTON_0.

ICOClient connecting to 66.79.209.80:8000

d:\dev\projects\perforce\ec2\sins1\dlc4\codesource\engine\network\client.cpp(53): assert! [m_ConnectStatus == ClientConnectStatus::Disconnected]

D3D9 - IsWindowActive : (0)

Asynchronous socket failure notification: Uma tentativa de conexão falhou porque o componente conectado não respondeucorretamente após um período de tempo ou a conexão estabelecida falhouporque o host conectado não respondeu.

Disconnect ICOClient due to Error:Unknown - Uma tentativa de conexão falhou porque o componente conectado não respondeucorretamente após um período de tempo ou a conexão estabelecida falhouporque o host conectado não respondeu.

ICOClient GameStatus changed: None -> None. Context=ClearAllLoginState

SocketSystem ReleaseSocket Id:2760 Name:ICOClient-Socket PeerIp:0.0.0.0:0

D3D9 - IsWindowActive : (1)

ICOClient-Socket created - Id:2936

SocketSystem CreateSocket Id:2936 Name:ICOClient-Socket PeerIp:0.0.0.0:0

ICOClient-Socket connecting to 66.79.209.80:8000

Window(acceptButton) Button Press from CURSOR_BUTTON_0.

Window(quitButton) Button Press from CURSOR_BUTTON_0.

D3D9 - IsWindowActive : (0)

SetActivePlayerIndex:-1

Disconnecting ICOClient

ICOClient GameStatus changed: None -> None. Context=ClearAllLoginState

That´s all the info i have to solve the problem... i just want to play this game with my friend ASAP....

Hello,

Sorry to hear you are having trouble.

Yes, i only see the GDPR notice when i play with the dev.exe version, i click on accept and shows the message "Network error: disconnected from internet multiplayer".

when i play with the normal version the GDPR notice don't appear , freeze the screen and shows the message "Network error: disconnected from internet multiplayer"

Can you ping / tracert to: 66.79.209.80 successfully?

We are also going to do a restart on a few MP servers here in a moment - may want to try again in 30 min.

Sean Drohan
Stardock Support Manager

I found out ICO Online is now defunct,... I found success installing Hamachi VPN and making a connection that way with my distant friend. There are youtube vids that show you how to do it.  https://www.vpn.net/

* once connected,... your computers think you are on a Local LAN, worked great.

These are the results for pathping/ping/tracert in the address.

My friend got the "same" results in the tests, but he still can play online without diffficults.

i couldn´t reply before because i was blocked to post since i am a new user here.

i contacted my internet provider, and they said that the conection get lost when the data arrives in the USA servers.

Its seems that if i want to play with my friends i need to use hamachi as our friend pianohohn said, since the multiplayer still don´t work for me, its a unfortunate situation since i recently bought the game just for multiplayer and i need to use outsourced programs to run the game correctly. i wish i could even got a final answer from the support team about this problem.

We have a community manager that is on the other side of the planet from us (Maylasia) that - during the pandemic - needed to use a VPN to get into our system, that was until today that he does not need one for some reason.

That you can connect via a VPN connection (maybe not now) that has you looking like you are at a different location, and that the original connection without one is not dying at our location, shows that the issue is something on the internet, not here.

Sean Drohan
Stardock Support Manager

how get to the GDPR on sins 2 because i cant play multiplayer