Incorrect WC Subscription dates

SOLVED!

from WinCustomize Forums

Order number: 4332970

I just ordered 2 units of the Wincustomize subscription via the anniversary email I got.  I only see one year showing in my account. I emailed sales support only to be told to use the forums, so here I is....

10,488 views 4 replies
Reply #1 from Stardock Forums Top

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

 

Basj

Stardock Community Assistant.

Reply #2 from WinCustomize Forums Top

Also, I lost the remaining time I had left on my last subscription.   Please fix this system.  Seems to happen a lot, to me at least.

 

I should have like 2 1/2 years sub now.

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Reply #3 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

Fixed.

----------------
Sean Drohan
Stardock Customer Service Manager

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Reply #4 from WinCustomize Forums Top

Thanks, Sean! You da man!