I just purchased Groupy, but I can only install in on one computer?

According the EULA I should be able to install in on (5) yes? Somehow though, apparently I am thought to be a business user. When I purchased Groupy, Company was a required field! I bought it for me though, so I don't know how to fix this?

2,659 views 6 replies
Reply #1 Top

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

 

Basj

Stardock Community Assistant.

Reply #2 Top

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

 

Basj

Stardock Community Assistant.

Reply #3 Top

Hello,

Sorry to hear you are having trouble.

It's because you flagged yourself as corporate which has different rules for activations.

I have edited the SKU to have 5.

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Sean Drohan
Stardock Customer Service Manager

Reply #4 Top

Quoting Isaac243, reply 2

Same issue here and i can't find any solutions

PM (do not post it in the thread) me the email address you purchased with as your n***********@gmail.com was not the one.

Sean Drohan
Stardock Support Manager