Can only activate Start8 on 1 computer at a time instead of 5

from Stardock Forums

Hello,

I have a fleet of Dell Venue tablets licensed for Windows 8. I've purchased several licenses of Start 8 throughout 2017. It seems in recent days I am only able to use an activation key on one tablet at a time. My understanding is a license is good for 1 activation on 5 different computers. Many of my licenses indicate I have 1 current activation out of 5. If I try to activate a second tablet using the same product key I'm prompted to deactivate the 1st computer.

Here are the order numbers for all our Start8 Licenses. Please advise.

4091205

3473388

3400688

3358626

3350135

3103824

3087689

3080092

3051466

3023511

 

Thank You

2,365 views 4 replies
Reply #1 from Stardock Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

 

AzDude
Stardock Community Assistant

Siege of Centauri
Reply #3 from Stardock Forums Top

Ok I will submit a ticket. Which department should I send it to? I don't want my ticket to be ignored. The website says:

Stardock is providing direct email support for ONLY the following items: 

-Refunds 
-Potential Fraud 
-Email Changes \ Account Merges 
-Corp Sales Where Support Was Purchased 
-Object Desktop Subscriptions (support is included) 

If a ticket is submitted that does not fall in these areas, it may be ignored. 

 

Departments  
 

 

I would guess Account Issues?

Reply #4 from Stardock Forums Top

Hello,

Send to " Account Issues - SDAcct.-Sales

 


AzDude
Stardock Community Assistant