reactivation of windowsBlinds

from Stardock Forums

Hi,

I purchased the humble bundle package.
 
I installed windowsblind successfully, then activated it with the key provided by humble bundle.
It worked for a few hours.
 
Then I deactivated the product, and wanted to reactivate it in my account, but now I'm getting that the email is invalid for the product key:
 
Detail: I created my account AFTER I installed some products.

 

The key is also not in the mail when I want to retrieve my keys by mail.

3,409 views 6 replies
Reply #1 from Stardock Forums Top

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

 

Basj

Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.


I installed windowsblind successfully, then activated it with the key provided by humble bundle.
It worked for a few hours.
 
Then I deactivated the product, and wanted to reactivate it in my account, but now I'm getting that the email is invalid for the product key:

The Humble (Stardock, not Steam) keys are not tied to any email account until they are first activated.  No doubt, you activated with a different email address initially.  When you would try to activate with 'my account' after a deactivation, it would naturally fail as it is different.

PM me the email address you initially activated with and Ill merge the accounts. 

----------------
Sean Drohan
Stardock Customer Service Manager

Elemental: Reforged
Reply #3 from Stardock Forums Top

Thank you for the reply.

I can't imagine using another email.

the one on the screenshots is my main email address.

Unless I made a typo, but then I have no clue what it would be.

Reply #4 from Stardock Forums Top

Quoting Vampie5770, reply 3

Unless I made a typo, but then I have no clue what it would be.

PM me the key (do not put it in a reply).

----------------
Sean Drohan
Stardock Customer Service Manager

Reply #5 from Stardock Forums Top

Quoting Vampie5770, reply 3

Unless I made a typo, but then I have no clue what it would be.

Yeah, it was misspelled, I merged the accounts.

----------------
Sean Drohan
Stardock Customer Service Manager