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Email change

verification email not sending?

November 29, 2018 8:39 AM from

I wanted to change the email on my account as I made it under an old work email and wanted to transfer it to my personal email.

I've followed the steps under account management, but after hitting update and receiving a popup that says a verification email was sent to the new email, I have not been able to move forward. I've tried several times, and it's been about 12 hours since my first attempt.

Any thoughts?

2,153 views 3 replies

Reply #1 November 29, 2018 8:44 AM from

Stardock Forums Top

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj

Stardock Community Assistant.

Reply #2 December 3, 2018 10:22 AM from

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Hi,

just wanted to follow up. Any thoughts on this issue?

Thanks.

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Reply #3 December 3, 2018 11:14 AM from

Stardock Forums Top

Hello,

Please create a ticket by using this link : https://esupport.stardock.com/index.php?/Tickets/Submit

Thank you,

Basj,

Stardock Community Assistant

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