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Reset Request

November 21, 2018 2:20 AM from

My CursorFx installation says I've reached my maximum installations. I cannot deactivate the key from my products page, also the cursorpurge.bat file wasn't able to fix this either. I think that it needs to be reset on your end.

Thanks in advance,

Sam

2,343 views 4 replies

Reply #1 November 21, 2018 2:37 AM from

Stardock Forums Top

Hello,

Sorry to hear you are having issues. Have you try this steps : https://forums.stardock.com/486311/accounts-and-activation-support-faq#deactivatecommandprompt

Let us know if you still need our assistance.

Basj,

Stardock Community Assistant.

Reply #2 November 27, 2018 5:18 AM from

Stardock Forums Top

Cursor Fx isn't listed there. Product ID is the only information I'm missing to complete that command line. But yes i'm still unable to activate Cursor FX.

Multiplicity - Control multiple PCs using one keyboard and mouse

Reply #3 November 27, 2018 5:41 AM from

Stardock Forums Top

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj

Stardock Community Assistant.

Reply #4 November 27, 2018 7:45 AM from

Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

I have reset it.

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Sean Drohan
Stardock Customer Service Manager

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