Tiles Shortcuts Randomly Disappear

I submitted a support request and it basically came back, we don't support via email, check the FAQs. Not helpful. I renewed OD for this primarily for this app.

I can Shift-Drag open open windows to pages and all is fine. I can pin them (right-click and choose "Show all process from this window on this page" and every time you launch that app, it will show up on "that page". Nice.

BUT the problem I'm having is with dragging app icons (say from the Start Menu) to the "Shortcut" / "Link" area of each page in Tiles. They only show up sometimes. It is REALLY frustrating. Other times they disappear.

They must still be there, because re-adding them to the page shows something like this:

* First time: MyApp

* Second time: MyApp (1)

* Third time: MyApp (2)

etc.

...but they don't show up.

Product is pretty useless without this feature working correctly. I'm opening a separate thread in case that is not what you are talking about.

20,921 views 6 replies
Reply #1 Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

 

AzDude
Stardock Community Assistant

Reply #2 Top

Hello,

Sorry to hear you are having issues. Maybe my post in this thread can help you too. https://forums.stardock.com/491597/page/1/#3730084

Let us know if you still need assistance.

Basj,

Stardock Community Assistant.

Reply #3 Top

Doesn't seem to be the same issue. As I've noted elsewhere, I create a new page. I shift drag some windows to it, pin them to the page. Then I drag some app links (icons) from Start Menu to the new page and everything is great. A few re-starts later and the page loses those shortcut icons. Just odd.

Reply #5 Top

Thanks! That seems to have fixed it.

Reply #6 Top

Hello,

Glad to hear , Thanks for reporting back .

 


AzDude
Stardock Community Assistant