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Black screen that locks computer or error unsupported video card

September 22, 2018 9:46 PM from

During beta the same thing happen with two of my machines. The beta only ran on my laptop (which is not impressive at all nor a gaming laptop).

The two desktops are not slow and one has nvidia the other ATi for a video card.

Updated all drivers, RE-installed directx 11, ran every windows update I could find. paging file exist.

Re-installed SC on both machines.

Going to re-download from steam while playing GTA5.

I was hoping this error would be resolved before launch.

2,845 views 1 replies

Reply #1 September 26, 2018 2:24 PM from

StarControl Forums Top

Hello Prodofvoid,

Sorry to hear you are having trouble.

WIth it happening on two different PCs, with different video cards, logic has us wondering if there is a common 3rd party app / setting on each.

If you do the 'clean boot' detailed here, does it have it so you can run the game on either?

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Sean Drohan
Stardock Customer Service Manager

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