Stardock Forums
I purchased Fences through Steam and have now reached my 5-license limit. However, I am only using it on 2 machines. How do I see which other machines it is on and reclaim those licenses? This should be easy-to-find information, but apparently it is harder to find than Bin Laden. And I'm not waiting 10 years...
Any help greatly appreciated. Thanks.
Hello,
I have forwarded your report to the Stardock support team for their review and recommendations.
Please keep an eye on this thread for any updates.
We really do appreciate your feedback, thanks.
AzDude
Stardock Community Assistant
Hello,
Sorry to hear you are having trouble.
PM me the long steam number from the error.
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Sean Drohan
Stardock Customer Service Manager
There isn't an error code as such, it just says I have run out of licenses and gives me the option of entering a new license key or starting a 30-day trial. What I want to do is review my 5 activations and remove the ones I don't need any more, thus freeing up the licenses for this install.
The error you are reporting (last reply) does not match what you would see if you were at a limit (your initial report). The fix for what you are reporting is this:
https://forums.stardock.com/486311/accounts-and-activation-support-faq#steamkey
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Sean Drohan
Stardock Customer Service Manager
I've read through this article already... It's unhelpfulness was the reason I created this thread. It's a brand new install on a brand new computer. The software has only ever been downloaded from Steam, and the same is true in this case. When I go to run SasSteam.exe directly I get the same error as when launching it through the Steam client, which I am logged into properly. See attached screenshot:
Following this screenshot I am given the option of entering the key or starting a trial.
Use this to get me (PM) your SteamID:
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Sean Drohan
Stardock Customer Service Manager
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