Start10 being flagged by Chrome V68 as application could prevent Chrome from working properly

Start10 Version 1.6 the latest is being flagged as incompatible by Chrome

Google Chrome is up to date Version 68.0.3440.84 (Official Build) (64-bit)  running on Windows 10 Pro 64 bit OS, x64 based processor.

In Settings Chrome reports  "This application could prevent Chrome from working properly.       Stardock Start10"  

 What do you think?

 

28,222 views 25 replies
Reply #1 Top

That is strange, I can not see in what way Start10 effect how a web browser work.

However, I have forwarded your question to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

 

Basj

Stardock Community Assistant.

Reply #2 Top

Hello,

Sorry to hear you are having trouble.

It's hard to imagine how nor have we had any other reports.  If it is not impacting your use of either app, we would consider it a false positive at this time.

If that changes (more reports or that you see that it is impacting either app negatively) we would look at it with more scrutiny. 

----------------
Sean Drohan
Stardock Customer Service Manager

Reply #4 Top

This seems relevant from Chrome development 

Chrome dev here. This is related to a new feature that aims to prevent third party software from injecting into Chrome's processes and interfering with its code. This type of software injection is rampant on the Windows platform, and causes significant stability issues (crashes). The Microsoft Edge browser already does this kind of blocking, and we are in the process of making Chrome behave similarly. What you are seeing is the warning phase of year-long effort to enable blocking, originally announced in November 2017.

 

Since it is effectively impossible for Chrome to automatically determine whether any particular piece of software is innocently injecting or purposefully injecting and interfering with Chrome code. To keep things simple we warn about all injected software, without making value judgments. Note that soon we will actually start blocking software from injecting, at which point this warning will cease to show. Note that you should only be seeing these crashes if you manually navigate to the chrome://settings/incompatibleApplications page, or on a startup after the Chrome browser has crashed.

 

Additionally, this feature is currently considered experimental so not all users will see these warnings.

 

Reply #5 Top

Basically Google's browser is unstable and when it crashes they are blaming everything that loads that's not them.

Ignore it, Start10 is not responsible for any Chrome crashes.

Reply #8 Top

Quoting barone2008, reply 6

I have the same problem

Please read two reply above you. Reply #4 and #5' That should answer your questions.

Thank you,

 

Basj,

Stardock Community Assistant

Reply #9 Top

I too received the same "warning" and figured out a really simple way to avoid it... stop using Chrome!!

It also flagged a number of other applications as being incompatible and suggested I remove them, including anti-malware and other security programs. So now we have Google suggesting we make our systems less secure!

The sad thing is that there will be those that slavishly follow Google's "advice" and end up compromising their systems.

So far as I am concerned, it is Google's responsibility to ensure they have the necessary options in place to allow users to selectively ignore their (spurious) recommendations. Until then, Chrome will reside alongside IE, i.e. redundant!!

Reply #10 Top

See https://www.bleepingcomputer.com/news/google/google-chrome-showing-alerts-about-incompatible-applications/

The way I read this is that at sometime in the future, Chrome may provide a "whitelisting" feature for programs that you "know" to be safe - i.e.; Stardock and therefore stop the warning/remove screen from appearing.   For now it appears that since this only comes up when you first launch Chrome, you can choose to ignore it and just close the tab.  I'm not sure if I'm reading the article correctly as to whether Chrome will actually interfere with the operation of programs that they find incompatible.  It looks as if they will block any program in real-time that actually tries to "inject" code into Chrome's operation.  

Reply #11 Top

Chrome at this point isn't just warning users about incompatible programs it's actually recommending to remove such programs with a button to enable users to do this. In my list are 3 Stardock programs & Kaspersky Internet security. As I mentioned on another forum a young lady I work with whose PC I maintain? was so worried when Chrome's box came up she attempted to uninstall Kaspersky. This didn't work properly so she had no AV whatsoever not even Defender & a barely working PC. I ended up driving over reinstalling Kaspersky & setting Edge as default browser. It does mention in the Chrome warning box these programs 'may' interfere with Chrome! IMO they have gone about this in a ridiculous way even if you see Googles point.

Reply #12 Top

I had the same issue yesterday
I wasnt sure who'm to trust anymore..
But then again i never trusted google in the first place...

You see.. Now this is one of those reason why i stopped using chrome. I have been using firefox from the beginning and it never failed on me.. Google Chrome starts to be sounding malicious to me.. I only use chrome to watch youtube on it.. Because the engine of youtube is made that way that it works better on google chrome..

"Basically Google's browser is unstable and when it crashes they are blaming everything that loads that's not them.
Ignore it, Start10 is not responsible for any Chrome crashes."

Neil Banfield

Right.

 
Reply #14 Top

Hello,

Sorry to hear you are having issues.

Refer to reply #5, please.

 


AzDude
Stardock Community Assistant

Reply #16 Top

Quoting marianoblesab, reply 15

Is there any solution?

Google is just going to have to make some changes as the net of apps its flaggins is not limited to Start10.  

----------------
Sean Drohan
Stardock Customer Service Manager

Reply #18 Top

My solution was to remove Chrome as it's flagging most AV solutions & on my friends PC Adobe programs also - I have installed Opera which is Chromium based doesn't check what software you have & report back to 'Google Towers'. Although I've used Opera many years ago I was really surprised as to how good it is, takes me ten mins from install to get it looking how I want. A few others I know have now moved to Opera, problem solved :-)

Reply #19 Top

Quoting paultrolley, reply 18

My solution was to remove Chrome as it's flagging most AV solutions & on my friends PC Adobe programs also - I have installed Opera which is Chromium based doesn't check what software you have & report back to 'Google Towers'. Although I've used Opera many years ago I was really surprised as to how good it is, takes me ten mins from install to get it looking how I want. A few others I know have now moved to Opera, problem solved

What is scary, if not said already, is why Chrome is looking outside its obvious perview - why it is looking at other installed apps at all? 

----------------
Sean Drohan
Stardock Customer Service Manager

Reply #20 Top

From my reading it seems Google feel any programs/apps that may inject into Chrome (may) cause lack stability & security issues? I would think that a PC that has had it's anti-virus system removed will become even more unstable when inhabited by malware. I just does not make any sense, again from my reading the list of programs that 'may' cause instability to Chrome was complied arbitrary anyway.

Reply #21 Top

I am a big fan of Start10 but I'll have to side with Google on this one.  This has nothing to do with them being a big bully, it's their product and they have the right to decide what code is being injected into it for security and reliability.  It's being used by roughly 60% of the users in the world. (http://gs.statcounter.com/browser-market-share#monthly-201809-201809-bar) I think in this case I'd like to hear a developer that would probably like to continue to sell their product discuss possible remedies.  What code is being flagged by Chrome?  Is there a workaround?  I can't tell my company that I'm not going to use Chrome as directed due to a specific plug-in because I like my Windows to look a certain way.  I'll continue to purchase Stardock products, but if they bump heads with my primary browser I guess I'll have to live without their products.

I hope there's a solution that allows me to continue my support.

 

Reply #22 Top

I still feel the issue is the list of programs that Chrome will suggest you uninstall & they (Google) provide the means to do so in a browser pop-up up was complied arbitrary (subject to individual will or judgment without restriction; contingent solely upon one's discretion)  so programs Google suggest you uninstall may never have caused issues & potentially does not inject harmful code into Chrome.

I've read many posts very similar to the one above on several sites by 'ivancamp' & if the list of programs had been compiled by programs known to cause programs fair enough, but that is not the case. For me few other companies associated with Windows products if any could have gone around this issue as Google has, ie: uninstall all programs we feel could cause our browser problems if Chrome crashes, even if the program is the single AV solution on the PC. For me & in IMO that is bulling of the highest order.

Reply #23 Top

Quoting ivancamp, reply 21

I am a big fan of Start10 but I'll have to side with Google on this one. 

Very curious. 

You are ok with Google telling you what programs you should/not use - even ones that have no hooks into Chrome at all (Start10 does not)?

+1 Loading…
Reply #24 Top

It's not whether I'm okay, many people are in a computing environment that is dictated by necessity.  Start10 isn't necessary it's personal preference for me, my Admin doesn't care that I hate how Windows 10 looks.  I also don't understand why a representative of a company wouldn't at least show some concernfor the opinions of a paying customer, I want this warning to go away, I want Chrome to stop closing because of it, I plead my case to Google support and I did the same here.  Looking in to how to fix this on your end would at least be a fiscally beneficial concept considering there are as of August 2018 over 2 billion installs of Chrome.

Reply #25 Top

It seems like you are one of the those people who are ignorant and don't know how computers/internet works that well...

It isnt ok for software to sniff into your computer just like that, especially for google! That is a privacy statement.
The maker of ccleaner just got burned down on their forums because they were monitoring their users.
A lot of users lost trust on piriform.

True Google Chrome is one of the biggest used browser out there.. Though this still doesnt make a browser trust worthy.

A lot of users relay on Google and Microsoft because they are on the biggest company's. They are both breaking the privacy law.
That is a big concurn by a lot of users.