Multiplicity KVM Pro (SOLVED)

Reset

from WinCustomize Forums

I have had to reinstall Windows on several PCs in the last few days.  I can't activate Multi KVM Pro.

 

I have 2 serials and both seem to be used on another machine, which they are not.

 

Please reset my activations for both serials.

53,662 views 12 replies
Reply #1 from WinCustomize Forums Top

Also do the same for CursorFX, please.

Reply #2 from Stardock Forums Top

Hello Jim,

I have forwarded your problem to Stardock Support team for their assistant. Please keep an eye on this thread for any updates. We appreciate your feedback and patient.

 

Basj

Stardock Community Assistant.

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Reply #3 from Stardock Forums Top

You should be all set, I've reset your activations on both Multiplicity KVM and CursorFX.

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Reply #4 from WinCustomize Forums Top

Thanks, man!  You rock!

Reply #5 from WinCustomize Forums Top

Well, maybe not so much?

 

Reply #6 from Stardock Forums Top

Did multiplicity work? I tried resetingr cursor fx again, did that work?

Reply #7 from WinCustomize Forums Top

Multiplicity worked, CursorFX still not working.

 

Reinstall?

 

Reply #8 from Stardock Forums Top

Hi Jim,

Sorry to hear you are having issues. Maybe there is two CursorFX under your account. Like me, I have 1 individual CursorFX and another under ObjectDesktop license. BTW you can try to deactivate those license yourself at the "My Account>My Download" https://store.stardock.com/myaccount/products. Try that and let us know if you still need assistant from us.

Thanks

Basj,

Stardock Community Assistant.

Reply #9 from WinCustomize Forums Top

Basj, the deactivate doesn't work for CursorFX. It isn't there. I have CursorFX Plus, by the way. It isn't listed under ObjectDesktop.

 

The older apps, like CursorFX Plus, DesktopX, IconDeveloper, etc. do not have the new ability to "change license" or deactivate.

 

Thanks for trying though.

Reply #10 from WinCustomize Forums Top

I did uninstall and reinstall, still won't activate.

Reply #11 from Stardock Forums Top

Ok, Need someone with power to do the Stardock's License Key reset to help you. I'll hi-light your problem again to the Support Team. Thank for your patient.

Basj,

Stardock Community Assistant

Reply #12 from WinCustomize Forums Top

Problem solved! Thanks guys!