I am very disappointed

from Stardock Forums

I bought fence, and I installed it on a clean formatting windows 7.
The software gives me 2 annoying bugs.

1. When I delete a file from your desktop, outside the fences window, a fence icon moves off the fence window on the desktop

2. If I rename an icon (for example "name" tests) out of the window fence, a fence icon moves outside her window, and changed its name to "name test".

 

OS win 7 

resolution 1920x1080

setting ( on): MEDIUM ICONS - AUTO ARRANGED ICONS - SHOW DESKTOP ICONS - SHOW GADGETS FOR DESKTOP 

fence setting: 4 fences on desktop, ROLL UP fance on. preserve my desktop layout by scaling my fences (on), 

i try to disactive auto arranged icons but the bugs still here

 

I am very disappointed by this soft.

It 'been around on wab from a long time, and for what he does and the cost, it is not nice that there are still bugs that.

 

 

 

fences
58,418 views 8 replies
Reply #1 from WinCustomize Forums Top

Every software has bugs,not a is perfect. Stop being despondent,exaggerated,it doesn't make your opinions/you important but otherwise.  :rolleyes:

Reply #2 from Stardock Forums Top

You're not telling me what I have to stop or not, first of all.

As I have to be or what should I feel about something, sorry, but is not  something that should be discussed or considered here, you're not my friend, your opinion about my "being" is not required it useful, especially in a topic where you ask for help and THIS it doesn't make your opinions / provocations.

I have paid to have a software, which after some time, has of visible defects.

The bugs are there and are meant to BE RESOLVED. All soft have bugs, all bugs they are resolved

I PAID for software that does not work, this in my part is called incompetence, this is a fact not an exaggered


I opened a topic for a problem, the forums are used to this, not to "defend" your favorite software.

So if you have a solution post it, otherwise, please occupied other.

Sins of a Solar Empire II
Reply #3 from Stardock Forums Top

Quoting Gaspershooters, reply 1

Every software has bugs,not a is perfect. Stop being despondent,exaggerated,it doesn't make your opinions/you important but otherwise.  :rolleyes:

 

After all these years, can't some of you just give the blind faith fanboi thing a rest? The cult of SD will never die...The OP wasn't being disrespectful or rude and English doesn't appear to be his first language. As a paying customer, he has a right to express his opinion. 

 

There is no need to jump to the defense of SD or the mods/tech support. They are big boys and can handle this themselves.

 

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Reply #5 from WinCustomize Forums Top

andreafiocca:

Best you write to Stardock Support here: https://esupport.stardock.com/index.php?/Tickets/Submit

and add the url of this thread to it. You can also add screen shots if they are relevant.

It's the weekend so expect an answer from a person on Monday or Tuesday. Stardock Support works Mon-Fri, 9 am - 5 pm EST (USA).

You will get an "autoreply" first - to the email linked to your account (if you don't see it, then check your email's 'spam' folder). Do not answer it. Keep it as it has your ticket number.



Reply #6 from Stardock Forums Top

Sorry for my horrible english. Thank you for your help i open a ticket on Support.

 

Reply #7 from Stardock Forums Top

I am having the exact same issues as the OP, hope this is fixed soon, I had to go back to 2.0 in the meantime.

Reply #8 from Stardock Forums Top

i now don't have the problem. I don't know if is a bugfix or my solution. I try never change the name of ICONS on desktop. So the problem solve. but i don't now, can be a buxfix release. But if i don't change the names of the icons the problem solve. 

i hope this can help you