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Crash on startup

#JPM-226-28920

February 24, 2017 11:46 AM from

Hello,

just bought this game about 4 hours ago and it just won't start. Can someone please have a look at the submitted ticket? #JPM-226-28920

Thanks

11,316 views 3 replies

Reply #1 February 24, 2017 11:50 AM from

Stardock Forums Top

Thanks for submitting a ticket. In the meantime I'd also suggest going through the troubleshooting guide.

https://esupport.stardock.com/index.php?/Knowledgebase/Article/View/530/175/general-ashes-of-the-singularity-troubleshooting

Reply #2 February 24, 2017 11:52 AM from

AshesoftheSingularity Forums Top

I spend the last hours going through that guide and reading the forums.

Reply #3 February 24, 2017 4:46 PM from

AshesoftheSingularity Forums Top

Hello,

just bought this game about 4 hours ago and it just won't start. Can someone please have a look at the submitted ticket? #JPM-226-28920

Thanks

What are your system specs?

What is the crash?

It is possible the community may solve the issue before the tech support people get a chance to look at it.

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