Character limit on the password fields short

from Stardock Forums

Just letting you guys know that my password that is set up with my account is longer than the character limit for the "change password" and "current password" fields in the account settings under the login tab.  This will keep me from being able to change my password and my username.  (I really would like to change my username as it defaulted to my email address.)

45,578 views 4 replies
Reply #1 from Stardock Forums Top

Are you using the form at https://www.stardock.com/accounts/accountinfo ?

Reply #2 from Stardock Forums Top

I am sorry for not replying in so long, I guess I completely forgot about this till I tried to change a setting again.  The link you posted does not work, probably because it's been well over a year.  I am trying to change settings in https://forums.stardock.com/account/login and the field will stop typing before the amount of characters that are in my password.  The field allows 12 characters.  I am not sure how I ended up with a password longer than the field.

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Reply #3 from WinCustomize Forums Top

Instead of logging in with your password select forgot my password and have it send you a reset password email to your registered email account.

There is no need to re-enter the old too long password at all to change it using the above method.

Reply #4 from Stardock Forums Top

You can update your account info here: https://www.stardock.com/accounts/accountinfo